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Executive Support Specialist
RemotePro.ph. Managing the client’s calendar end-to-end — scheduling, rescheduling, prioritizing conflicts, and making sure every meeting has a purpose and a brief before it happens .
About the role
Key responsibilities & impact- Managing the client’s calendar end-to-end — scheduling, rescheduling, prioritizing conflicts, and making sure every meeting has a purpose and a brief before it happens
- Handling inbound communication across email, phone, and messaging platforms — triaging, responding where appropriate, and escalating only what genuinely needs the client’s attention
- Using AI tools (Claude, ChatGPT, or equivalent) to draft communications, summarize threads, generate reports, and prepare briefing materials faster than manual methods allow
- Tracking open action items, follow-ups, and deadlines so nothing slips — and surfacing anything at risk before it becomes a problem
- Preparing reports, presentations, meeting agendas, and briefing materials that are clear, accurate, and ready to use without further editing
- Identifying repetitive administrative tasks and using AI-powered workflows or automation tools to eliminate them — not just complete them faster
- Managing inquiries and interactions with professionalism and warmth — resolving what can be resolved, escalating what can’t, and always following through
- Maintaining organized, accurate records across CRM systems, shared drives, and administrative databases — so information is findable, current, and reliable
- Coordinating meetings, travel, and logistics across time zones with the kind of detail orientation that means surprises don’t happen
- Supporting social media scheduling, market research, and competitor analysis when needed — using AI tools to accelerate research and content production
Requirements
What you’ll need- Excellent conversational English — clear, natural, and easy to listen to. A strong accent is completely fine; what matters is that clients never have to work hard to understand you and walk away from every interaction feeling heard
- Proven experience in an executive support, virtual assistant, or administrative role — you know what it takes to support a high-output client and you’ve done it before
- Active, confident use of AI tools (Claude, ChatGPT, Gemini, or equivalent) — you use them daily to produce better work faster, not as a novelty you tried once
- Proficiency in Microsoft Office Suite and Google Workspace — you don’t need training on the basics, you need a challenge
- Experience with CRM tools (HubSpot, Zoho, Salesforce, or equivalent) — you can maintain records, track interactions, and generate reports without hand-holding
- Strong written English communication — your emails are clear, professional, and require no revisions before they’re sent
- Experience with social media management and scheduling tools — you can plan, post, and monitor across platforms without supervision
- High accuracy and attention to detail — you catch errors before they leave your desk, not after
- Strong organizational and time-management skills — you manage multiple priorities simultaneously and nothing slips through
- Self-directed once you understand the environment — but you ask the right questions early to get there
- Comfortable with ambiguity and shifting priorities — in a fast-moving environment, plans change; you adapt without losing momentum
- Long-term mindset — you want to build trust over time, not treat this as a stepping stone
Benefits
Comp & perks- Permanent Work-from-Home Setup
- Competitive Salary
- HMO Coverage
- Mental Health Programs
- Maternity Assistance through HMO (Female employees)
- Paid Vacation Leave
- Technology Allowance
- Internet Allowance
- Weekly Payouts
- Career Growth and Advancement Opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AI toolsMicrosoft Office SuiteGoogle WorkspaceCRM toolssocial media managementreport generationadministrative supportcalendar managementaction item trackingautomation tools
Soft Skills
communicationorganizational skillstime-managementattention to detailprofessionalismadaptabilityself-directionproblem-solvinginterpersonal skillsconflict resolution