Remotely

Sales Operations Lead

Remotely

full-time

Posted on:

Location Type: Remote

Location: Philippines

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Salary

💰 A$2,500 per month

Job Level

Senior

About the role

  • Own and manage the CRM system (Pipedrive CRM), ensuring accuracy, structure, and real-time tracking of all partner and deal activity
  • Design, improve, and implement scalable sales processes, workflows, and systems
  • Build and maintain efficient pipeline management frameworks, ensuring consistent tracking of leads and deal progression
  • Establish and enforce best practices for CRM usage, data integrity, and operational consistency
  • Analyse pipeline performance and identify opportunities to improve conversion rates and efficiency
  • Create and maintain clear documentation for processes, workflows, and standard operating procedures
  • Oversee onboarding workflows, including partner setup and helping prospects to leverage tools and resources
  • Manage deal creation and lifecycle tracking from application through to completion
  • Introduce automation and tools to streamline operations and reduce manual work
  • Provide reporting and actionable insights to support decision-making
  • Identify operational gaps and proactively implement solutions
  • Collaborate closely with leadership to support business growth initiatives

Requirements

  • 5+ years of experience in sales operations, CRM management, or similar roles
  • Proven experience building, improving, and scaling operational processes or systems
  • Strong experience with CRM platforms, preferably Pipedrive or similar
  • Excellent organisational skills with high attention to detail and data accuracy
  • Strong analytical mindset with the ability to interpret data and drive improvements
  • Ability to work autonomously and take full ownership of responsibilities
  • Experience managing pipelines, tracking performance, and improving workflows
  • Strong written and verbal English communication skills
  • Experience with tools such as DocuSign or similar platforms is a plus
  • Proactive, dependable, and solutions-focused
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CRM managementsales processespipeline managementdata integrityautomationreportingperformance analysisworkflow improvementdeal lifecycle trackingoperational processes
Soft Skills
organizational skillsattention to detailanalytical mindsetautonomyownershipcommunication skillsproactivitydependabilitysolutions-focused