Senior IT Operations Engineer

Remote

Senior IT Operations Engineer enhancing IT support and IT infrastructure for a global company's remote teams. Strategizing improvements and mentoring junior team members for optimal performance.

Posted 7/28/2026full-timeRemote • 🇪🇺 Anywhere in EuropeSenior💰 $39,000 - $97,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in IT operations and system administration, particularly with SaaS platforms and enterprise AI tools, while fostering team development and enhancing IT infrastructure for optimal performance and security.

Highest-signal resume keywords

Senior IT Operations ExperienceSaaS Platform AdministrationEnterprise AI Tools ManagementLeadership and MentoringMacOS Environment Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

IT Infrastructure ImprovementTechnical Issue ResolutionSecurity ComplianceAccess Control ManagementUsage Review of AI Tools

Soft Skills

Problem-SolvingStrategic ThinkingExceptional Communication

Tools & Technologies

Google WorkspaceNotionSlackOktaClaudeChatGPT

Industry Keywords

Remote Work EnvironmentsContinuous ImprovementIT Tools SelectionTeam Guidance

Tech Stack

Tools & technologies

MacOS

About the role

Key responsibilities & impact

Elevate IT support and system management to world-class standards.
Solve complex technical issues and strategize on IT infrastructure, ensuring scalability, security, and optimal performance.
Lead system administration, particularly for SaaS platforms like Google Workspace, Notion, Slack, and Okta.
Mentor junior team members and foster a culture of continuous improvement.
Assist with the rollout of AI tools across the business.
Drive initiatives to enhance IT infrastructure ensuring solutions are robust and secure.
Act as a decision-maker in IT tools selection and implementation for alignment with Remote's vision.

Requirements

What you’ll need

Proven experience in a senior IT operations role, with a track record of improving IT infrastructure and end-user support.
Hands-on experience with enterprise AI tools (Claude, ChatGPT, or similar), including seat management, access control, and usage review.
Expert knowledge of macOS environments, SaaS platform administration, and security compliance.
Strong leadership skills, with the ability to mentor and guide a team through complex projects and challenges.
Excellent problem-solving abilities, capable of strategic thinking and innovation.
Exceptional communication skills, fluent in English, with the ability to articulate technical concepts to a non-technical audience.
Experience in remote work environments is highly valued.

Benefits

Comp & perks

work from anywhere
flexible paid time off
flexible working hours (we are async)
16 weeks paid parental leave
mental health support services
stock options
learning budget
home office budget & IT equipment
budget for local in-person social events or co-working spaces