Deal Desk Associate

Remote

Deal Desk Associate at Remote focusing on operational execution and strategic deal support. Collaborating with global teams in a flexible, async work environment.

Posted 7/8/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $24,550 - $55,300 per yearWebsite

About the role

Key responsibilities & impact

Manage Closed Won processing and order management, ensuring accuracy and timely execution in line with established processes
Build standard quotes in CPQ and process Order Forms, ensuring accuracy, completeness, and compliance with pricing policies and approval requirements prior to deal closure
Own and resolve Deal Desk cases focused on technical and process-related questions, including CPQ, quoting, and account maintenance inquiries
Maintain accurate Salesforce account and order records throughout the deal lifecycle
Monitor the Deal Desk queue and respond to Sales team requests within defined SLAs
Coordinate with Senior Deal Desk team members on complex or escalated cases, flagging issues that require higher-level input
Contribute to the continuous improvement of Deal Desk SOPs, internal documentation, and knowledge resources
Support month-end and quarter-end close activities, ensuring all deals are processed accurately and on time

Requirements

What you’ll need

Experience in Deal Desk, Sales Operations, Revenue Operations, Order Management, or a related operational role
Hands-on experience with Salesforce required; experience with CPQ tools strongly preferred
Basic understanding of Quote-to-Cash processes and order management principles
A genuine interest in the commercial side — you don't need to know it all yet (this is an entry-level role), but you're curious about the why behind a deal (revenue, margin, deadline, risk), not just the mechanics, and you're motivated to grow in that direction over time.
A collaborative, people-first style — comfortable building trust with Sales and stepping in to help on deal reviews when needed, and willing to question a process and propose better ways of working
Highly organized and detail-oriented, with the ability to manage a high volume of tasks accurately during peak periods
Ability to multitask and prioritize effectively during high-volume periods including End of Month, Quarter, and Year End
Self-starter with the ability to follow structured workflows while proactively flagging issues and improvement opportunities
Demonstrates strong automation and AI capabilities
Writes and speaks fluent English
It's not required to have experience working remotely, but considered a plus.

Benefits

Comp & perks

work from anywhere
flexible paid time off
flexible working hours (we are async)
16 weeks paid parental leave
mental health support services
stock options
learning budget
home office budget & IT equipment
budget for local in-person social events or co-working spaces

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Order ManagementDeal Desk ProcessingQuote-to-Cash ProcessesSalesforceCPQData AccuracyProcess ImprovementAutomation CapabilitiesTechnical Problem SolvingDocumentation

Soft Skills

CollaborationDetail-OrientedOrganizational SkillsSelf-StarterCommunication