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About the role
Key responsibilities & impact- Support the Employee Relations and Transitions team on day to day operational challenges.
- This includes workflow design, process improvement, tooling, automations, data management, knowledge management, and the creation and maintenance of standard operating procedures.
- You are the point of contact for process, data, and tech operational needs across ER&T.
- Help accelerate Remote’s adoption of practical, safe AI across ER&T.
- Identify high impact use cases, partner with cross functional stakeholders to deliver, and help the team build AI fluency through clear guidance, playbooks, and guardrails.
- Reporting to the Senior Manager, Lifecycle Operations: Employee Relations & Transitions.
Requirements
What you’ll need- Strong and demonstrable experience working in a large-volume / high-complexity tech enabled operational team across diverse global regions and countries
- Strong and demonstrable technical expertise in workflow and data processing systems, with a tech mindset and drive to automation
- Hands on experience identifying, piloting, and scaling AI enabled workflows, including prompt based tools, knowledge retrieval, summarization, and decision support, with a strong focus on quality, privacy, and risk
- Ability to define AI success metrics and evaluate outcomes, such as cycle time reduction, quality improvements, and risk reduction
- A productivity champion who constantly seeks ways to improve and accelerate the team's work, with a clear bias for action and continuous operational efficiency.
- Proven capability to design and implement operational workflows aimed at improving efficiency, productivity and accuracy
- Strong analytical skills and advanced data analysis experience using data and BI tools with a special focus on operational metrics
- Be able to go from “scout to scale” and actually start things up, successfully handling projects with little management supervision
- Excellent communication, influencing, conflict management, and negotiation skills, with the ability to independently lead challenging conversations and drive positive outcomes
- Writes and speaks fluent English
- Experience working in a startup or high-growth environment is highly desirable
- It's not required to have experience working remotely, but considered a plus.
Benefits
Comp & perks- work from anywhere
- flexible paid time off
- flexible working hours (we are async)
- 16 weeks paid parental leave
- mental health support services
- stock options
- learning budget
- home office budget & IT equipment
- budget for local in-person social events or co-working spaces
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
workflow designprocess improvementdata managementAI enabled workflowsdata analysisBI toolsautomationoperational workflowsquality improvementsrisk reduction
Soft Skills
analytical skillscommunication skillsinfluencing skillsconflict managementnegotiation skillsleadershipproductivity championbias for actionindependent project handlingcontinuous operational efficiency