Step into the exciting role of HR AI and Automation Operations Lead, a position that offers a dynamic blend of operational and technical responsibilities within the EOR Operations vertical.
EOR Operations teams help Remote customers and their employees navigate the employment journey with speed, ease, consistency, responsiveness, and care. In support of our mission, you will design and implement intelligent automation systems that connect data across platforms, eliminate manual tasks, and enable scalable, high-performance operations on a global stage. This role sits at the intersection of HR, technology, and process excellence - ideal for someone passionate about streamlining complex workflows and leveraging AI to drive impact on massive volumes of data, tasks and customer needs.
In your capacity as HR AI and Automation Operations Lead, you will be part of a peer group supporting our globally distributed HR Operations teams and partner with cross-functional teams in Operations, Product, Design, Engineering and IT.
Come and join us as a critical partner to enable Remote’s operations as we continue to scale!

Requirements

A manager of one who operates with strong ownership and autonomy, able to identify what needs to be done, set direction, and deliver outcomes independently in a fast-moving environment.
Comfortable moving from “scout to scale”, taking initiatives from early exploration through to sustainable delivery with solid project management and stakeholder engagement skills.
Progressive experience in automation, business process optimization, systems integration and the ability to translate operational pain points into automated and intelligent solutions in partnership with Product, Engineering, Design or IT teams.
Ideal candidate has experience in HR Operations or Shared Services across a wide range of operational contexts, with a strong understanding of user experience, operational efficiency, and demonstrated experience building automation in regulated or compliance-sensitive environments such as hiring, employment or payroll.
Strong understanding of sensitive data lifecycle risk and data privacy obligations, and how these materially influence system design, integration and automation decisions.
Extensive hands-on experience of using low-code workflow tools (Zapier, Make, Retool, n8n or similar) to orchestrate cross‑system flows and stitch agents into a broader process landscape and role-based access controls.
Comfortable working with light scripting (e.g. Python, TypeScript, JavaScript) to build custom agents, API integrations, webhooks or message queues and glue services.
Excellent communication, influencing, conflict management, and negotiation skills, with the ability to lead complex conversations independently and constructively.
Writes and speaks fluent English.
It's not required to have experience working remotely, but considered a plus.

Benefits

work from anywhere
flexible paid time off
flexible working hours (we are async)
16 weeks paid parental leave
mental health support services
stock options
learning budget
home office budget & IT equipment
budget for local in-person social events or co-working spaces

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

automationbusiness process optimizationsystems integrationproject managementlow-code workflow toolsscriptingAPI integrationsdata privacyuser experienceoperational efficiency

Soft Skills

ownershipautonomystakeholder engagementcommunicationinfluencingconflict managementnegotiationleadershipindependent decision-makingconstructive conversation