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Senior Project Manager – Digital Marketing
Remote Talent LATAMSenior Project Manager leading project management functions at a digital marketing agency. Driving operational excellence and managing client relationships with a focus on profitability.
About the role
Key responsibilities & impact- Time Budgeting & Profitability Governance (Your #1 Priority)
- - Deploy and manage real-time budget vs. actual tracking for all client accounts
- - Establish weekly budget review cadence with account teams
- - Create and enforce escalation protocols (alerts at 80%, 100%, 115% of budget)
- - Implement hard stops at 100% budget requiring MA approval to continue
- - Build and maintain profitability dashboard for leadership with monthly reviews
- Capacity Planning & Resource Allocation
- - Maintain visibility into team capacity across all departments (SEO, Paid Media, Content, Dev)
- - Forecast resource needs and flag capacity constraints before they become crises
- - Balance workloads across team members to prevent burnout and ensure quality
- - Partner with leadership on hiring decisions based on capacity data
- Process Improvement & Standardization
- - Audit existing workflows within first 30 days and present gap analysis to leadership
- - Identify and implement quick wins that immediately improve efficiency
- - Create urgency hierarchy and priority matrix so not everything is "urgent"
- - Standardize project workflows in ClickUp with templates and automations
- - Document all processes and train team on new systems
- Cross-Department Coordination
- - Serve as the operational hub connecting SEO, Paid Media, Content, Dev, and Client Success teams
- - Resolve resource conflicts and timeline dependencies across departments
- - Ensure smooth handoffs between teams during client onboarding and project execution
- - Facilitate communication without becoming a bottleneck
- Client Escalation Management
- - Own the resolution of project-related client escalations
- - Partner with Account Managers to ensure client expectations are managed proactively
- Team Leadership
- - Manage and mentor the Junior Project Manager
- - Define clear task distribution: Sr. PM owns 80% strategic work, Jr. PM owns 80% admin/execution
- - Build a scalable PM function that grows with the agency
Requirements
What you’ll need- Must-Have Experience:
- - ✅ 8+ years of project management experience in a digital marketing agency or similar environment
- - ✅ Proven track record of improving profitability through operational excellence
- - ✅ Experience managing cross-functional teams (designers, developers, strategists, media buyers)
- - ✅ Direct experience with budget tracking, time management, and resource allocation at scale
- - ✅ History of implementing and optimizing project management systems from scratch or fixing broken ones
- Technical Expertise (Required):
- ClickUp (Advanced, non-negotiable): Must be able to build complex workflows, automations, dashboards, and custom fields from scratch. No learning curve.
- Capacity planning & time tracking: Experience with resource forecasting and time tracking tools integrated into a PM platform.
- Reporting & analytics: Ability to build dashboards that drive decisions, not just display data.
- Google Workspace: Strong proficiency with Docs, Sheets, and Slides.
- Nice-to-Have:
- - Experience with EOS (Entrepreneurial Operating System) or similar business operating systems
- - Familiarity with digital marketing deliverables (SEO, PPC, content, web development)
- - Experience with AI tools for productivity and automation
- - Background in agency operations or consulting
Benefits
Comp & perks- Full-Time Position: M–F Business Hours EST
- 💵 Salary: $2,500
- 🏠 PTO: Holiday break late Dec–early Jan
- 📄 Bonuses tied to company + department goals
- 📄 Contract: Independent Contractor
- *Eligibility Criteria:*
- This position is only open to candidates residing in Latin American (LATAM) countries, such as: * * * * * * * * * * * * * * * * *
- * Applications from candidates outside LATAM (including the U.S. and other regions) will not be considered.*** Resumes must be submitted in English.*** Applications that do not meet these criteria will be automatically rejected.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementbudget trackingresource allocationcapacity planningtime managementprocess improvementworkflow standardizationreportinganalyticsdigital marketing
Soft Skills
leadershipteam managementcross-functional collaborationcommunicationproblem-solvingmentoringconflict resolutionorganizational skillsstrategic thinkingtraining