Client Success Manager – Account Director, Digital Marketing

Remote Talent LATAM

Client Success Manager managing client accounts with leading LATAM digital marketing agency. Focusing on client relationships, performance oversight, and delivering effective marketing strategies.

Posted 4/23/2026full-timeRemote • 🇨🇴 ColombiaLead💰 $2,800 per monthWebsite

About the role

Key responsibilities & impact

Own and manage client relationships as the primary point of contact
Serve as the primary point of contact for clients
Lead client meetings and communicate strategy, performance, and next steps
Oversee execution across multiple marketing channels:
- Google Ads / Paid Media
- SEO & Google Business Profile
- Websites & landing pages
- Social media
- Email & content marketing
Conduct quality control on campaigns before client delivery
Identify performance issues (tracking, conversions, lead quality, etc.) and drive solutions
Coordinate with internal teams (PPC, SEO, design, content, web)
Ensure all deliverables are completed accurately and on time
Maintain strong client satisfaction and retention
Monitor churn and proactively work to improve account performance

Requirements

What you’ll need

4–7+ years of experience in digital marketing (agency experience strongly preferred)
Strong understanding of Google Ads (required)
Experience across multiple marketing channels (SEO, paid media, email, social, websites)
Ability to review, QA, and understand PPC campaigns (even if not executing them)
Excellent professional English (confident working with U.S. clients)
Strong client management and communication skills
Ability to manage ~30 accounts simultaneously
Highly organized, proactive, and accountable
Strong problem-solving and analytical thinking skills

Benefits

Comp & perks

💼 Full-Time Position: M–F Business hours
💵 Salary: $2,800 USD
🏠 100% Remote work environment
Performance-based bonus
Long-term growth opportunities within a fast-scaling agency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Google AdsSEOPaid MediaEmail MarketingContent MarketingSocial Media MarketingQuality Assurance (QA)Performance TrackingConversion OptimizationLead Quality Assessment

Soft Skills

Client ManagementCommunicationOrganizational SkillsProactive Problem SolvingAnalytical ThinkingAccountabilityClient SatisfactionRetention StrategiesMeeting LeadershipMultitasking