About the role
- Configure and maintain Monday.com as the primary task and project management platform
- Structure Notion as the company’s internal knowledge base — including SOPs, wikis, checklists, and reference materials
- Migrate legacy SOPs (Word, Excel, PDFs) into a consistent format within Notion, with clean taxonomy and permissions
- Streamline internal processes and workflows across the team — especially in coordination with Sarah (Ops/Marketing) and Lauren (EA/SOPs)
- Align Notion and Monday.com with SharePoint, ensuring clear document control, versioning, and searchability
- Build templates, dashboards, and process automations that support operational clarity and reduce manual work
- Support the setup of scalable SOP frameworks, naming conventions, and file structures
- Train internal staff (UK and remote) in how to use these tools efficiently
- Advise on integrating AI assistants (e.g. ChatGPT, Perplexity) to support inbox triage, SOP writing, or knowledge retrieval
- Maintain documentation for all system processes, workflows, and change logs
Requirements
- 3–5 years of hands-on experience with workflow tools such as Monday.com, Notion, ClickUp, or Airtable
- Demonstrable experience structuring Notion or Confluence as a scalable knowledge base
- Deep understanding of process design and SOP structuring
- Strong working knowledge of SharePoint and document control best practices
- Confident with basic automations, integrations, and workflow logic
- Comfortable using or supporting language model-based tools like ChatGPT or Perplexity
- Can communicate clearly with both technical and non-technical team members
- Able to work independently, report progress, and document systems to ensure continuity
- Bonus: experience working with small businesses or founders in high-trust environments
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
workflow toolsNotionMonday.comSharePointSOP structuringprocess designautomationsintegrationsdocument controlknowledge base
Soft skills
clear communicationindependent workreporting progressdocumentationtrainingcollaborationorganizational skillsadaptabilityproblem-solvinginterpersonal skills