Operations Coordinator – Mandarin Speaking

Remote Recruitment

Operations Coordinator for a UK-based company, managing operations and client relations. Fluency in Mandarin and English required, with 3-5 years' experience in operations.

Posted 7/1/2026full-timeRemote • 🇿🇦 South AfricaMid-LevelSenior💰 ZAR 25,000 - ZAR 35,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong operational management capabilities, focusing on process improvement, data analysis, and exceptional customer service for Mandarin-speaking clients. Proficient in coordinating with stakeholders and maintaining compliance with company policies.

Highest-signal resume keywords

Operations ManagementFluency In MandarinData AnalysisCustomer ServiceMicrosoft Office

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Operations ManagementData AnalysisProcess ImprovementOffice AdministrationCoordination

Soft Skills

Strong Communication SkillsOrganisational SkillsTime-Management SkillsAttention To DetailProactive Approach

Tools & Technologies

Microsoft OfficeGoogle Suite

Industry Keywords

Customer ServiceStakeholder CoordinationComplianceEfficiencyProductivity

About the role

Key responsibilities & impact

Manage day-to-day operations of the team, ensuring smooth workflow and meeting deadlines.
Coordinate with internal stakeholders to resolve operational issues and improve processes.
Develop and implement operational procedures to improve efficiency and productivity.
Provide exceptional customer service to Mandarin-speaking clients, responding to queries and resolving issues in a timely manner.
Collaborate with the team to achieve collective goals and objectives.
Analyse data and metrics to identify areas for improvement and implement changes.
Develop and maintain relationships with external partners and suppliers.
Ensure compliance with company policies and procedures.

Requirements

What you’ll need

3-5 years' experience in operations or a related field.
Fluency in Mandarin, both written and verbal.
Strong communication skills in English, both written and verbal.
Excellent organisational and time-management skills.
Confidence using tools such as Microsoft Office and Google Suite.
Ability to work independently and meet deadlines.
High attention to detail and a proactive approach.
Access to a reliable laptop, stable internet connection, and a quiet working environment.
Previous office administration or coordination experience preferred.

Benefits

Comp & perks

Salary: R25 000 to R35 000 per month.
Fully remote role with flexible working hours.
Supportive team culture, ongoing training and development opportunities, and the freedom to work from anywhere in South Africa.