Customer Success Manager

Remote Recruitment

Customer Success Manager managing customer satisfaction and retention for a UK-based company. Ideal for South African professionals with experience in customer success and CRM.

Posted 5/10/2026full-timeRemote • 🇿🇦 South AfricaJuniorMid-Level💰 ZAR 30,000 per monthWebsite

About the role

Key responsibilities & impact

Manage and support a portfolio of customers through their onboarding and lifecycle journey
Handle customer concerns, feedback, and escalations with empathy and efficiency
Communicate effectively with internal teams and external stakeholders across time zones
Maintain accurate records of customer interactions, health scores, and success plans
Use relevant tools such as customer success platforms, CRM systems, and helpdesk software
Support the wider team with renewal forecasting, reporting, and customer advocacy initiatives
Identify opportunities to expand accounts and improve overall customer outcomes

Requirements

What you’ll need

2+ years of experience in customer success, account management, or a related field
Excellent written and verbal communication skills in English
Strong organisational skills with the ability to manage multiple customer accounts simultaneously
Proficient in CRM or customer success platforms and Microsoft Office or Google Workspace
Able to work independently and manage your own time effectively
High attention to detail and a proactive approach to problem-solving
Experience working with UK-based clients or employers is advantageous
Must have a reliable laptop, stable internet connection, and a quiet working environment.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Remote Recruitment Website LinkedIn All Job Openings 11 - 50 employees 🎯 Recruiter 👥 HR Tech 🤝 B2B Recruitment
HR Tech
B2B Remote Recruitment is a recruitment company specializing in helping businesses hire skilled professionals remotely, with a focus on talent from South Africa. They offer cost-effective recruitment services that cover a wide range of job titles, from entry-level to C-suite positions. Remote Recruitment provides companies with the opportunity to save significantly on hiring costs, offering free replacements for up to 12 months. They handle all payroll, HR, and legal matters associated with hired talent, ensuring a seamless recruitment process. Their services are designed to bridge skill gaps and optimize hiring budgets for business growth. Customer Success Manager Job not on LinkedIn 🔥 0 minutes ago 🇿🇦 South Africa – Remote 💵 R30k / month ⏰ Full Time 🟢 Junior 🟡 Mid-level 🏆 Customer Success 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Manage and support a portfolio of customers through their onboarding and lifecycle journey
Handle customer concerns, feedback, and escalations with empathy and efficiency
Communicate effectively with internal teams and external stakeholders across time zones
Maintain accurate records of customer interactions, health scores, and success plans
Use relevant tools such as customer success platforms, CRM systems, and helpdesk software
Support the wider team with renewal forecasting, reporting, and customer advocacy initiatives
Identify opportunities to expand accounts and improve overall customer outcomes 🎯 Requirements
2+ years of experience in customer success, account management, or a related field
Excellent written and verbal communication skills in English
Strong organisational skills with the ability to manage multiple customer accounts simultaneously
Proficient in CRM or customer success platforms and Microsoft Office or Google Workspace
Able to work independently and manage your own time effectively
High attention to detail and a proactive approach to problem-solving
Experience working with UK-based clients or employers is advantageous
Must have a reliable laptop, stable internet connection, and a quiet working environment. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Success Manager, French Speaking 🕒 5 days ago RetailNext 201 - 500 🛒 Retail Website LinkedIn All Job Openings Customer Success Manager acting as the primary post-sales owner for French-speaking clients in retail analytics. Ensuring successful onboarding and continued value through proactive engagement. 🇿🇦 South Africa – Remote 💰 $42M Corporate Round on 2021-05 ⏰ Full Time 🟢 Junior 🟡 Mid-level 🏆 Customer Success 🚫👨‍🎓 No degree required 🗣️🇫🇷 French Required Client Success Specialist 🕒 April 22 Trialfacts 11 - 50 🎯 Recruiter 💊 Pharmaceuticals 🧬 Biotechnology Website LinkedIn All Job Openings Client Success Specialist at Trialfacts guiding client onboarding for clinical trials. Supporting US clients through proactive relationship building and project monitoring. 🇿🇦 South Africa – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success Entrepreneurial Coach, Client Success Manager 🕒 April 1 InLogic 1 - 10 👥 HR Tech 🎯 Recruiter 🤝 B2B Website LinkedIn All Job Openings Entrepreneurial Coach guiding 40 founders to achieve breakthrough results in 90 days. Remote role supporting clients with audience growth and brand building strategies. 🇿🇦 South Africa – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success Customer Success Associate 🕒 March 28 Cloud Accountant Staffing 11 - 50 🤝 B2B 💸 Finance Website LinkedIn All Job Openings Customer Success Associate responsible for bookkeeping and client communication for small to medium U.S. businesses. Supporting clients through financial record management and proactive engagement. 🇿🇦 South Africa – Remote 💵 $1.5k - $1.6k / month ⏰ Full Time 🟢 Junior 🟡 Mid-level 🏆 Customer Success Junior Client Success Manager – Education 🕒 March 25 Huzzle.com 51 - 200 🎯 Recruiter 👥 HR Tech ☁️ SaaS Website LinkedIn All Job Openings Junior Client Success Manager at Huzzle supporting students in their journey to medical school acceptance. Manage client portfolios and drive program success with high satisfaction. 🇿🇦 South Africa – Remote 💰 $1.8M Pre Seed Round - Huzzle on 2024-04 ⏰ Full Time 🟢 Junior 🏆 Customer Success View More Customer Success Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

customer successaccount managementCRM systemscustomer success platformsMicrosoft OfficeGoogle Workspace

Soft Skills

communication skillsorganisational skillsproblem-solvingattention to detailempathy