Appointment Setter – Insurance Claims Intake
VirtualStaffing
Executive Assistant – International Recruitment Support
Remote Recruitment
full-time
Posted on:
Origin: • 🇿🇦 South Africa
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide operational and administrative support within an international recruitment environment.
- Manage company inboxes, responding to client and candidate enquiries using and improving professional templates.
- Oversee WhatsApp communications by managing VIP and general channels and ensuring timely responses.
- Support client onboarding by creating and maintaining systems for contracts, brochures, and terms of business.
- Ensure compliance by collecting, updating, and tracking candidate documentation and preparing bundles for client submissions.
- Implement and oversee project management tools to streamline workflows and reduce manual delegation.
- Review and update company documents, brochures, templates, and social assets to maintain brand consistency.
- Maintain accurate CRM records and support operational reporting.
- Organise the director’s calendar, schedule Zoom meetings, and manage appointments across time zones.
- Manage professional inboxes across LinkedIn, Facebook Messenger, and Instagram.
- Support financial administration, including basic bookkeeping and invoicing.
- Provide ad hoc support and lead operational improvements to keep the business running efficiently.
Requirements
- Previous experience as an Executive Assistant, Operations Coordinator, or similar role.
- International exposure and ability to operate across multiple markets and time zones.
- Experience within a recruitment business or supporting a recruitment team is highly desirable.
- Strong organisational and project management skills with a proactive mindset.
- Excellent communication skills and confidence handling client and candidate communications.
- Proficiency with Microsoft Office, Google Workspace, and CRM systems.
- Reliable internet connection and laptop essential.
