Sales and Operations Coordinator
Remote Recruitment
part-time
Posted on:
Location: 🇿🇦 South Africa
Visit company websiteSalary
💰 ZAR 15,000 per month
Job Level
Mid-LevelSenior
About the role
- Maintain accurate product costings, pricing structures, and margin reports
- Manage and update wholesale and retail price lists, product documentation, and supplier quotes
- Liaise with global B2B and B2C stockists, ensuring smooth operational coordination
- Provide first-line customer service for ecommerce orders
- Support the onboarding of new products — uploading assets, imagery, and product data
- Assist with planning and scheduling content for Instagram
- Track sales and stock levels, flagging best-sellers and replenishment needs
- Generate monthly sales and stock reports with actionable insights
- Refresh and distribute sales collateral for each new product launch
- Proactively identify and implement process improvements
Requirements
- 3–5 years of experience in sales operations, retail account management, or similar roles
- Proven experience working with physical products — particularly in ecommerce, retail, or FMCG
- Advanced Excel proficiency (including formulas for pricing, margins, etc.)
- Familiarity with ecommerce platforms — Shopify preferred; Amazon/Etsy a plus
- Skilled in liaising with suppliers, buyers, and retail partners
- Exposure to social media planning, especially Instagram
- Self-motivated, organised, and able to work independently
- Access to a reliable laptop and uncapped high-speed internet
- Skilled in Excel
- Nice to have: Familiarity with tools like Airtable, Xero, Mintsoft, Canva, or Adobe
- Nice to have: Experience in launching or marketing new products
- Nice to have: Understanding of packaging, inventory, and supplier coordination
- Nice to have: A passion for improving systems and processes