Maintenance Coordinator

Remote Raven

Maintenance Coordinator overseeing AI-powered maintenance platform called Mason. Responsible for work order management and resident communication with AI tools.

Posted 7/31/2026full-timeRemote • 🇵🇭 PhilippinesJuniorMid-Level💰 $6 - $7 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing high-volume work orders in a property management environment, utilizing AI tools for troubleshooting and communication. Strong problem-solving abilities and effective communication skills are essential for resident interactions and vendor coordination.

Highest-signal resume keywords

Maintenance Coordination ExperienceHigh Work Order Volume ManagementAI Tools ProficiencyStrong Problem-Solving SkillsEffective Written and Oral Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Work Order TrackingTroubleshooting Guidance EvaluationPrompt Creation for AIVendor CoordinationData Analysis for Patterns

Soft Skills

EmpathySelf-DirectionReliability

Tools & Technologies

AI AgentsMason

Industry Keywords

Property ManagementResident CommunicationWork Order ManagementPublic-Facing Role

About the role

Key responsibilities & impact

Monitor Mason's handling of active work orders across the portfolio and verify that its troubleshooting guidance, vendor coordination, and communication are accurate and appropriate
Inject corrections, clarifications, or additional instructions into Mason when its responses require adjustment or the situation calls for human reasoning
Track work order progress from open through completion, ensuring nothing stalls or falls through without action
Identify patterns in work order types, recurring issues, or vendor performance and bring insights to the PM team
Manage a high-volume work order environment — this role is designed for coordinators comfortable handling 200 or more work orders per month
Create and refine prompts to direct Mason's actions, improve its responses, and better utilize its capabilities for specific work order types or scenarios
Develop a working knowledge of Mason's strengths and limitations so you know when to let it run and when to intervene
Continuously improve your prompting approach based on outcomes — better instructions produce better results from the system
Communicate directly with residents on work order status, scheduling, troubleshooting follow-up, and resolution
Maintain a professional, helpful, and clear tone in all resident-facing communication — this is a public-facing role
Handle resident concerns and questions with empathy and efficiency, escalating to the PM when the situation requires it
Identify work orders or situations that require escalation to the Property Manager and communicate them clearly with the relevant context
Support owner communications as directed by the PM — coordinator interaction with owners is limited and guided by PM direction
Keep the PM team informed on any developing issues, vendor problems, or resident concerns that need leadership awareness

Requirements

What you’ll need

Minimum of 2 years of maintenance coordination experience in a property management environment
Demonstrated experience managing high work order volume — 200 or more work orders per month is the expected baseline
Strong problem-solving and independent thinking skills — you can assess a situation, form a judgment, and act on it without waiting for someone to walk you through it
Ability to evaluate AI-generated troubleshooting guidance and verify whether it is appropriate, accurate, and complete for the situation
Strong written and oral English communication skills — this role is public-facing and requires clear, professional communication with residents
Comfortable working with AI tools and technology — prior experience using AI agents or writing prompts is a meaningful advantage
Self-directed and reliable in a remote work environment

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Remote Raven Website LinkedIn All Job Openings 11 - 50 employees 💼 Consulting 📦 Logistics 📣 Marketing Consulting
Logistics
Marketing Remote Raven is a company that connects businesses with highly qualified virtual assistants to fill various roles across multiple industries. They focus on providing professional, college-educated, and well-trained remote workers from the Philippines who can handle diverse tasks, including customer service, bookkeeping, digital marketing, HR, healthcare, and web development among others. Remote Raven ensures that these remote workers are fluent in English and hold relevant degrees or certifications. They offer a simple and affordable recruiting process without start-up fees, aiming to help companies streamline their staffing needs with reliable remote personnel. Maintenance Coordinator Job not on LinkedIn 🔥 0 minutes ago 🇵🇭 Philippines – Remote 💵 $6 - $7 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level ✨ Maintenance Coordinator 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Monitor Mason's handling of active work orders across the portfolio and verify that its troubleshooting guidance, vendor coordination, and communication are accurate and appropriate
Inject corrections, clarifications, or additional instructions into Mason when its responses require adjustment or the situation calls for human reasoning
Track work order progress from open through completion, ensuring nothing stalls or falls through without action
Identify patterns in work order types, recurring issues, or vendor performance and bring insights to the PM team
Manage a high-volume work order environment — this role is designed for coordinators comfortable handling 200 or more work orders per month
Create and refine prompts to direct Mason's actions, improve its responses, and better utilize its capabilities for specific work order types or scenarios
Develop a working knowledge of Mason's strengths and limitations so you know when to let it run and when to intervene
Continuously improve your prompting approach based on outcomes — better instructions produce better results from the system
Communicate directly with residents on work order status, scheduling, troubleshooting follow-up, and resolution
Maintain a professional, helpful, and clear tone in all resident-facing communication — this is a public-facing role
Handle resident concerns and questions with empathy and efficiency, escalating to the PM when the situation requires it
Identify work orders or situations that require escalation to the Property Manager and communicate them clearly with the relevant context
Support owner communications as directed by the PM — coordinator interaction with owners is limited and guided by PM direction
Keep the PM team informed on any developing issues, vendor problems, or resident concerns that need leadership awareness 🎯 Requirements
Minimum of 2 years of maintenance coordination experience in a property management environment
Demonstrated experience managing high work order volume — 200 or more work orders per month is the expected baseline
Strong problem-solving and independent thinking skills — you can assess a situation, form a judgment, and act on it without waiting for someone to walk you through it
Ability to evaluate AI-generated troubleshooting guidance and verify whether it is appropriate, accurate, and complete for the situation
Strong written and oral English communication skills — this role is public-facing and requires clear, professional communication with residents
Comfortable working with AI tools and technology — prior experience using AI agents or writing prompts is a meaningful advantage
Self-directed and reliable in a remote work environment Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Maintenance Coordinator 🕒 June 25 Marshall Reddick Real Estate 51 - 200 🏠 Real Estate 💸 Finance Website LinkedIn All Job Openings Customer service professional handling maintenance requests and vendor coordination in property management division. Working remotely from the Philippines with a focus on effective communication and organization. 🇵🇭 Philippines – Remote 💵 $8 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior ✨ Maintenance Coordinator 🗣️🇪🇸 Spanish Required Maintenance Coordinator 🕒 June 25 Join OurAssistants 11 - 50 📦 Logistics ⚖️ Legal 🏗️ Construction Website LinkedIn All Job Openings Maintenance Coordinator managing property maintenance requests, vendor assignments, and work order follow-ups. Ensuring timely and high-quality resolution of maintenance issues in a remote setup. 🇵🇭 Philippines – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level ✨ Maintenance Coordinator 🚫👨‍🎓 No degree required Property Management Maintenance Coordinator 🕒 June 24 United Field Services, Inc. 11 - 50 🏗️ Construction 📦 Logistics 🏠 Real Estate Website LinkedIn All Job Openings Remote Property Management Maintenance Coordinator responsible for maintaining properties and coordinating with vendors. Overseeing maintenance requests and projects efficiently from a remote position. 🇵🇭 Philippines – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior ✨ Maintenance Coordinator Maintenance Coordinator, Property Management – AppFolio Required 🕒 April 14 Slash Staffing 11 - 50 💼 Consulting 📦 Logistics 📣 Marketing Website LinkedIn All Job Openings Maintenance Coordinator managing tenant maintenance requests and coordinating repairs for a U.S.-based property management company. Handling communication with tenants and vendors efficiently. 🇵🇭 Philippines – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior ✨ Maintenance Coordinator 🗣️🇪🇸 Spanish Required 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs