Medical Receptionist

Remote Raven

Medical Receptionist for a natural medicine clinic providing client support via phone, text, and email. Managing appointments and maintaining accurate patient records in a fully remote role.

Posted 7/10/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSenior💰 $6 per hourWebsite

About the role

Key responsibilities & impact

Answer inbound patient calls professionally and warmly, handling appointment requests, general inquiries, and patient questions
Make outbound calls for appointment reminders, follow-ups, scheduling confirmations, and recall outreach
Manage a steady daily call volume of approximately 20 calls with consistent quality and attentiveness on every interaction
Triage calls appropriately — routing clinical questions to the provider while handling scheduling and administrative matters directly
Document call outcomes and any required follow-up actions accurately after each interaction
Monitor and respond to patient text messages in a timely and professional manner
Send appointment reminders, confirmations, and follow-up messages via text as needed
Maintain a warm, clear, and on-brand tone across all text communications
Ensure all text-based interactions are documented appropriately in the patient record or communication log
Monitor the clinic inbox and respond to patient emails promptly and professionally
Draft and send appointment confirmations, intake form instructions, and general clinic communications
Triage emails by urgency and route clinical or complex inquiries to the appropriate team member
Maintain an organized inbox with timely responses to all patient and administrative emails
Schedule, reschedule, and cancel patient appointments across the clinic calendar
Confirm upcoming appointments and ensure patients have all necessary preparation information in advance
Manage waitlists and fill cancellation slots proactively to keep the provider schedule optimized
Coordinate scheduling across multiple communication channels so nothing is double-booked or missed
Perform accurate data entry of patient information, appointment details, and communication records into the practice management system
Maintain organized and up-to-date patient records in compliance with applicable privacy regulations (HIPAA)
Process new patient intake information and ensure all required fields and documents are collected before the first appointment
Update patient contact details, insurance information, and other record changes as they occur
Support the clinic with general administrative tasks as they arise — this role requires flexibility and a willingness to pitch in where needed
Assist with document preparation, filing, and general office organization as directed
Handle miscellaneous front office tasks that keep daily clinic operations running without interruption

Requirements

What you’ll need

Prior experience in a medical receptionist, patient services, healthcare administrative, or similar patient-facing role
Comfortable managing a steady daily call volume of approximately 20 calls with professionalism and consistency
Warm, clear, and professional communication style across phone, text, and email
Organized and detail-oriented with strong follow-through on all patient interactions and open tasks
Comfortable with data entry and maintaining accurate records in a practice management or scheduling system
Reliable and self-directed in a fully remote work environment
Discreet and professional with patient information in compliance with HIPAA
Prior experience in a natural medicine, integrative health, functional medicine, wellness, or holistic care practice (preferred)
Genuine interest in natural and holistic health — familiarity with the space helps when speaking with patients about the clinic (preferred)
Experience with electronic health record (EHR) or practice management software in a clinical setting (preferred)
Background managing multi-channel communications including calls, texts, and emails simultaneously (preferred)
Experience with appointment scheduling and calendar management for a medical provider (preferred)

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Remote Raven Website LinkedIn All Job Openings 11 - 50 employees 👥 HR Tech 🎯 Recruiter 🤝 B2B HR Tech
Recruitment
B2B Remote Raven is a company that connects businesses with highly qualified virtual assistants to fill various roles across multiple industries. They focus on providing professional, college-educated, and well-trained remote workers from the Philippines who can handle diverse tasks, including customer service, bookkeeping, digital marketing, HR, healthcare, and web development among others. Remote Raven ensures that these remote workers are fluent in English and hold relevant degrees or certifications. They offer a simple and affordable recruiting process without start-up fees, aiming to help companies streamline their staffing needs with reliable remote personnel. Medical Receptionist Job not on LinkedIn 🔥 40 minutes ago 🇵🇭 Philippines – Remote 💵 $6 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior ✨ Medical Receptionist Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Answer inbound patient calls professionally and warmly, handling appointment requests, general inquiries, and patient questions
Make outbound calls for appointment reminders, follow-ups, scheduling confirmations, and recall outreach
Manage a steady daily call volume of approximately 20 calls with consistent quality and attentiveness on every interaction
Triage calls appropriately — routing clinical questions to the provider while handling scheduling and administrative matters directly
Document call outcomes and any required follow-up actions accurately after each interaction
Monitor and respond to patient text messages in a timely and professional manner
Send appointment reminders, confirmations, and follow-up messages via text as needed
Maintain a warm, clear, and on-brand tone across all text communications
Ensure all text-based interactions are documented appropriately in the patient record or communication log
Monitor the clinic inbox and respond to patient emails promptly and professionally
Draft and send appointment confirmations, intake form instructions, and general clinic communications
Triage emails by urgency and route clinical or complex inquiries to the appropriate team member
Maintain an organized inbox with timely responses to all patient and administrative emails
Schedule, reschedule, and cancel patient appointments across the clinic calendar
Confirm upcoming appointments and ensure patients have all necessary preparation information in advance
Manage waitlists and fill cancellation slots proactively to keep the provider schedule optimized
Coordinate scheduling across multiple communication channels so nothing is double-booked or missed
Perform accurate data entry of patient information, appointment details, and communication records into the practice management system
Maintain organized and up-to-date patient records in compliance with applicable privacy regulations (HIPAA)
Process new patient intake information and ensure all required fields and documents are collected before the first appointment
Update patient contact details, insurance information, and other record changes as they occur
Support the clinic with general administrative tasks as they arise — this role requires flexibility and a willingness to pitch in where needed
Assist with document preparation, filing, and general office organization as directed
Handle miscellaneous front office tasks that keep daily clinic operations running without interruption 🎯 Requirements
Prior experience in a medical receptionist, patient services, healthcare administrative, or similar patient-facing role
Comfortable managing a steady daily call volume of approximately 20 calls with professionalism and consistency
Warm, clear, and professional communication style across phone, text, and email
Organized and detail-oriented with strong follow-through on all patient interactions and open tasks
Comfortable with data entry and maintaining accurate records in a practice management or scheduling system
Reliable and self-directed in a fully remote work environment
Discreet and professional with patient information in compliance with HIPAA
Prior experience in a natural medicine, integrative health, functional medicine, wellness, or holistic care practice (preferred)
Genuine interest in natural and holistic health — familiarity with the space helps when speaking with patients about the clinic (preferred)
Experience with electronic health record (EHR) or practice management software in a clinical setting (preferred)
Background managing multi-channel communications including calls, texts, and emails simultaneously (preferred)
Experience with appointment scheduling and calendar management for a medical provider (preferred) Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Medical Receptionist 🕒 June 26 Twoconnect 201 - 500 👥 HR Tech 🤝 B2B 🏪 Marketplace Website LinkedIn All Job Openings Medical Receptionist delivering patient support via phone and email for a remote role. Managing high volumes of calls, coordinating appointments, and ensuring effective communication within a virtual team. 🇵🇭 Philippines – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior ✨ Medical Receptionist 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Data EntryAppointment SchedulingRecord ManagementPractice Management SoftwareElectronic Health Record (EHR) Management

Soft Skills

Professional CommunicationOrganizational SkillsAttention to DetailReliabilityFlexibility