Property Management Operations Assistant

Remote Raven

Operations Assistant for property management company focusing on data entry, maintenance coordination, and tenant communication. Requires exceptional attention to detail and remote work capability.

Posted 4/27/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSenior💰 $6 per hourWebsite

About the role

Key responsibilities & impact

Perform accurate and timely data entry across property management systems and spreadsheets
Audit tenant files, lease records, and compliance documentation to identify missing, outdated, or incorrect information
Ensure all files meet internal standards and any applicable regulatory or compliance requirements
Flag discrepancies, missing documents, or non-compliant records and follow up to resolve them
Maintain organized and up-to-date digital records for all active and inactive properties and tenants
Perform periodic audits of existing records to ensure ongoing accuracy and completeness
Contact utility providers on behalf of the company and tenants to set up, transfer, or close accounts as needed
Follow up on unresolved utility issues — billing discrepancies, service interruptions, account transfers, and outstanding requests
Track the status of all open utility matters and ensure nothing is left unresolved or unaddressed
Document all utility-related communications and update records accordingly
Coordinate with property managers and tenants to ensure utilities are properly handled at move-in and move-out
Follow up on open maintenance requests to ensure they are progressing and vendors are responsive
Communicate status updates to tenants regarding their maintenance requests in a timely and professional manner
Coordinate with vendors, contractors, and property managers to schedule and confirm maintenance appointments
Document maintenance activity and update work order records accurately in the system
Escalate unresolved or urgent maintenance issues to the appropriate property manager promptly
Answer incoming calls from tenants, owners, and vendors in a professional, helpful, and solution-oriented manner
Address tenant inquiries related to leases, maintenance, utilities, and general property questions
Conduct outreach calls to delinquent tenants regarding outstanding balances, payment arrangements, and account status
Handle difficult conversations with professionalism and composure — de-escalate when needed and document all interactions
Ensure all tenant communications are logged and follow-up actions are tracked and completed
Route calls and issues to the appropriate team member when escalation is required

Requirements

What you’ll need

Exceptional attention to detail — your work is accurate, complete, and consistent
Demonstrated experience in data entry with a strong track record of accuracy
Experience in an auditing, compliance, or file review capacity
Comfortable making and receiving professional phone calls, including difficult conversations with delinquent tenants
Highly organized with the ability to manage multiple open tasks and follow-up items simultaneously
Strong written and verbal communication skills
Reliable and self-directed — you follow through on tasks without needing constant oversight
Comfortable working independently in a remote environment
Prior experience in property management, real estate, or a related field
Familiarity with property management software such as AppFolio, Buildium, Yardi, or similar
Experience coordinating with utility providers and managing tenant account transitions
Background in customer service or tenant-facing roles in a residential or commercial property setting
Experience conducting collections or delinquency outreach calls

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Remote Raven Website LinkedIn All Job Openings 11 - 50 employees 👥 HR Tech 🎯 Recruiter 🤝 B2B HR Tech
Recruitment
B2B Remote Raven is a company that connects businesses with highly qualified virtual assistants to fill various roles across multiple industries. They focus on providing professional, college-educated, and well-trained remote workers from the Philippines who can handle diverse tasks, including customer service, bookkeeping, digital marketing, HR, healthcare, and web development among others. Remote Raven ensures that these remote workers are fluent in English and hold relevant degrees or certifications. They offer a simple and affordable recruiting process without start-up fees, aiming to help companies streamline their staffing needs with reliable remote personnel. Property Management Operations Assistant Job not on LinkedIn 🔥 0 minutes ago 🇵🇭 Philippines – Remote 💵 $6 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Perform accurate and timely data entry across property management systems and spreadsheets
Audit tenant files, lease records, and compliance documentation to identify missing, outdated, or incorrect information
Ensure all files meet internal standards and any applicable regulatory or compliance requirements
Flag discrepancies, missing documents, or non-compliant records and follow up to resolve them
Maintain organized and up-to-date digital records for all active and inactive properties and tenants
Perform periodic audits of existing records to ensure ongoing accuracy and completeness
Contact utility providers on behalf of the company and tenants to set up, transfer, or close accounts as needed
Follow up on unresolved utility issues — billing discrepancies, service interruptions, account transfers, and outstanding requests
Track the status of all open utility matters and ensure nothing is left unresolved or unaddressed
Document all utility-related communications and update records accordingly
Coordinate with property managers and tenants to ensure utilities are properly handled at move-in and move-out
Follow up on open maintenance requests to ensure they are progressing and vendors are responsive
Communicate status updates to tenants regarding their maintenance requests in a timely and professional manner
Coordinate with vendors, contractors, and property managers to schedule and confirm maintenance appointments
Document maintenance activity and update work order records accurately in the system
Escalate unresolved or urgent maintenance issues to the appropriate property manager promptly
Answer incoming calls from tenants, owners, and vendors in a professional, helpful, and solution-oriented manner
Address tenant inquiries related to leases, maintenance, utilities, and general property questions
Conduct outreach calls to delinquent tenants regarding outstanding balances, payment arrangements, and account status
Handle difficult conversations with professionalism and composure — de-escalate when needed and document all interactions
Ensure all tenant communications are logged and follow-up actions are tracked and completed
Route calls and issues to the appropriate team member when escalation is required 🎯 Requirements
Exceptional attention to detail — your work is accurate, complete, and consistent
Demonstrated experience in data entry with a strong track record of accuracy
Experience in an auditing, compliance, or file review capacity
Comfortable making and receiving professional phone calls, including difficult conversations with delinquent tenants
Highly organized with the ability to manage multiple open tasks and follow-up items simultaneously
Strong written and verbal communication skills
Reliable and self-directed — you follow through on tasks without needing constant oversight
Comfortable working independently in a remote environment
Prior experience in property management, real estate, or a related field
Familiarity with property management software such as AppFolio, Buildium, Yardi, or similar
Experience coordinating with utility providers and managing tenant account transitions
Background in customer service or tenant-facing roles in a residential or commercial property setting
Experience conducting collections or delinquency outreach calls Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Ad Operations Coordinator 🕒 Yesterday Key Media 201 - 500 🤝 B2B 📱 Media Website LinkedIn All Job Openings Ad Operations Coordinator supporting digital advertising campaigns for Key Media's websites and newsletters. Involves campaign setup, performance monitoring, and operational support with a night shift working hours. 🇵🇭 Philippines – Remote 💰 Private Equity Round on 2022-08 ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations Senior Research and Operations Executive – Healthcare Market Research 🕒 2 days ago Branding Science Group 51 - 200 ⚕️ Healthcare Insurance 💊 Pharmaceuticals Website LinkedIn All Job Openings Senior Research and Operations Executive in healthcare market research with a night shift role. Collaborate with teams to efficiently deliver research projects for US clients from a remote setup. 🇵🇭 Philippines – Remote ⏰ Full Time 🟠 Senior ⚙️ Operations Property Operations Coordinator 🕒 2 days ago TruPorch Homes 1 - 10 Website LinkedIn All Job Openings Virtual Property Operations Coordinator handling tenant relations and maintenance coordination for US rental properties. Overseeing operational success from the comfort of your home. 🇵🇭 Philippines – Remote 💵 ₱30k - ₱50k / month ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations Property Operations Coordinator – US Real Estate 🕒 2 days ago TruPorch Homes 1 - 10 Website LinkedIn All Job Openings Virtual Property Operations Coordinator for Truporch Homes managing US real estate rental operations and tenant relations. Overseeing leasing processes and maintenance project coordination from a remote location. 🇵🇭 Philippines – Remote 💵 ₱30k - ₱50k / month ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations Executive Operations, Concierge Assistant 🕒 3 days ago WeAssist.io 51 - 200 🤝 B2B ⚡ Productivity ☁️ SaaS Website LinkedIn All Job Openings Executive Operations & Concierge Assistant for a luxury supercar club providing administrative support and event coordination. Engaging with members and managing operational systems. 🇵🇭 Philippines – Remote 💵 $9.6k - $14.4k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations View More Operations Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

data entryauditingcompliancefile reviewrecord maintenanceutility managementcollectionstenant outreachmaintenance coordinationdocument management

Soft Skills

attention to detailorganizational skillscommunication skillsproblem-solvingprofessionalismreliabilityself-directioncustomer serviceconflict resolutiontime management