Remote People

Sales Counselor

Remote People

full-time

Posted on:

Location Type: Remote

Location: Philippines

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Junior

About the role

  • Host scheduled 15-minute consultations with inbound prospects (approximately 2–6 per day)
  • Answer and return calls and voicemails in a timely and professional manner
  • Provide empathetic guidance and clearly explain the solidification process
  • Maintain detailed and personalized follow-ups with prospects over a sales cycle of 2 weeks to 4 months
  • Meet or exceed sales targets for Direct-to-Consumer and Pre-Need orders
  • Maintain accurate and up-to-date records in HubSpot CRM
  • Deliver a concierge-level customer experience with a hospitality-first mindset
  • Conduct inbound and outbound outreach, including follow-ups with past inquiries
  • Collaborate occasionally with marketing to nurture potential clients
  • Recognize signs of emotional fatigue and apply healthy coping strategies
  • Perform additional duties as business needs evolve

Requirements

  • Previous sales experience required
  • Experience in concierge-level or customer-focused service is a plus
  • Hands-on experience using CRM tools (HubSpot, Salesforce, or similar)
  • At least 12 months of remote work experience
  • Excellent spoken and written English communication skills
  • Strong empathy, patience, and emotional awareness
  • Highly organized with strong attention to detail
  • Ability to manage time effectively and multitask in a fast-paced environment
  • Self-motivated with strong accountability and follow-through
  • Professional-quality audio and video setup
  • Experience in the death care industry is a plus
Benefits
  • Work-from-home (WFH)
  • Full-time position
  • US time zone working hours
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experienceCRM toolsremote work experiencecustomer-focused servicetime managementmultitaskingemotional awareness
Soft Skills
empathypatienceattention to detailself-motivationaccountabilityfollow-throughcommunication skills