Acquisition & Customer Engagement Manager
Remote Choice
part-time
Posted on:
Location Type: Remote
Location: South Africa
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About the role
- Design and execute user acquisition strategies across digital channels including social media, referrals, partnerships, and targeted campaigns.
- Test, evaluate, and optimise growth initiatives such as referral programmes, incentives, and promotional activity.
- Identify new acquisition opportunities to increase app downloads and verified user sign-ups within a professional community.
- Work closely with marketing, product, and leadership teams to ensure acquisition activity aligns with business priorities.
- Build and manage relationships with influencers, brands, suppliers, perk providers, and potential corporate partners.
- Produce regular performance reports (weekly and monthly) covering acquisition, engagement, retention, and website traffic.
- Support structured user communications relating to onboarding, app usage, promotions, and general enquiries.
Requirements
- Proven experience in growth marketing, user acquisition, or customer engagement roles within apps or digital platforms.
- Strong analytical skills, with experience producing structured reports and translating data into actionable insights.
- Solid understanding of acquisition, engagement, and retention metrics.
- Excellent written and verbal communication skills.
- Comfortable working independently in a part-time capacity, with strong prioritisation skills.
- Experience within professional or regulated communities is an advantage.
Benefits
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
growth marketinguser acquisitioncustomer engagementdata analysisreportingacquisition metricsengagement metricsretention metrics
Soft Skills
analytical skillswritten communicationverbal communicationprioritisationindependent work