Remington College

Student Financial Service Advisor

Remington College

full-time

Posted on:

Location Type: Hybrid

Location: Shreveport • Louisiana • United States

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Salary

💰 $18 - $23 per hour

Job Level

Entry Level

About the role

  • Provides assistance to students applying for enrollment to Remington College and offering financial assistance options.
  • Adheres to all Company policies and procedures, and operates within state and federal statutes and regulations and within standards of accreditation at all times.
  • Assists student questions when applying for financial aid and provides them information about financing options to fund their education.
  • Ask questions of students to determine what types/amounts of financial aid, if any, they may be eligible to receive.
  • Responds to students’ requests for help with financial aid information and to their related questions.
  • Assists students with the preparation and completion of financial aid applications when needed.
  • Follows up with students to help ensure the timely completion of applications and filings and any required documentation in support of those applications.
  • Reviews Estimated Award Letters with students.
  • Assist with final submission or packaging students for financial assistance each academic term.
  • Performs other duties or special projects as assigned.
  • Maintains professional and effective working relationships with all other Company personnel.
  • Conducts his or her professional and personal life in a fashion that fosters a positive impression of the Company.
  • Performs the job on site when required. Remote work is appropriate when onsite work is not required.

Requirements

  • At least a high school diploma (associate degree Preferred)
  • A minimum of two (2) years of federal student financial aid experience (Global Service experience a plus)
  • Experience in customer service preferred.
  • Demonstrated proficiency in MS Office (Word, Excel, and PowerPoint).
  • Experience with Learning Management System (LMS) student software a plus.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial aidfinancial assistanceapplication preparationapplication completionEstimated Award Letters reviewpackaging students for financial assistancecustomer serviceMS OfficeLearning Management System (LMS)
Soft Skills
interpersonal skillscommunication skillsprofessionalismrelationship buildingproblem-solving
Certifications
high school diplomaassociate degree