RELX

Account Manager

• Identify and pursue new business opportunities across existing and prospective aviation finance and lessor accounts to expand Cirium’s market presence
• Consistently meet or exceed sales and renewal targets by driving predictable revenue growth across assigned territories
• Develop and execute targeted sales strategies and account plans that build lasting client relationships and deliver measurable outcomes
• Deeply understand Cirium’s analytics solutions and effectively communicate their value in addressing client challenges and business goals
• Engage regularly with customers to uncover needs, deliver tailored solutions, and act as a trusted partner in their success
• Collaborate closely with internal teams including product, marketing, consultancy, and customer success to deliver customized client outcomes
• Share insights, best practices, and market intelligence to strengthen team performance and collective success
• Stay ahead of aviation and travel industry trends to identify new opportunities for growth and innovation.

Key Account Manager

Security Engineer

• Helping improve the resilience and readiness of security protection and mitigation technologies and processes which ensure the confidentiality, integrity, and availability of the organization’s assets, information, data, and IT services in an efficient manner.
• Developing and execute security incident response plans, conduct cyber forensic investigations on physical endpoints and cloud platforms, independently lead the full life-cycle of incident response investigations of all reported security incidents.
• Developing comprehensive incident reports and investigation summaries.
• Develop and collect intelligence to proactively detect and identify high-confidence threats to the brand, service infrastructure and enterprise users and systems.
• Analyzing/validating security control requirements and tuning, defining the mitigation rules, scripting and performing changes or mitigating attacks, and assisting with troubleshooting support related to any issues which may arise from security detection or protection technologies.
• Assisting with reviewing existing tools, applications, and processes to help strengthen and optimize current security capabilities, as well as identifying any gaps or technical solutions to further enhance the team’s effectiveness.
• Leading analysis and review security events for anomalous activity, collaborate with respective peer groups to take appropriate action to safeguard company information assets against current and foreseen threats.

Senior Incident Response Engineer

Client Partner

• maximizing revenues from sales of products through reseller partners
• locating, evaluating, and recruiting potential channel partners
• supporting partners throughout the sales process
• developing and implementing strategic account plans
• building and maintaining long-term client relationships
• collaborating with internal teams for seamless delivery of products or services
• identifying opportunities for upselling or cross-selling
• analyzing market trends and competitor activities
• providing leadership and guidance to junior account management professionals

Client Manager

Product Manager

• Participate in customer discovery activities to understand user needs and help shape product solutions.
• Support product planning and delivery by tracking commitments and sharing updates with the team.
• Review data from existing dashboards to identify trends and share insights with partners.
• Collaborate with cross-functional team members to explore and propose solutions to user problems.
• Contribute to go-to-market activities, including product launches and customer communications.
• Help document clear product requirements and user stories based on customer needs.
• Learn and apply the company’s technology and product development practices.
• Ask questions, seek feedback, and support the execution of product strategies.

Associate Product Manager – Rotational Program

Backend Engineer

• Design & Build Distributed Services Implementing resilient, observable microservices and integration components (Java preferred; Node.js/JavaScript where appropriate).
• Applying patterns for scaling, fault tolerance, idempotency, and backpressure in distributed environments.
• API Platform & Kong APIM Configuring and managing Kong Gateway (routes, services, plugins, rate limiting, auth, mTLS, logging) via declarative config (YAML) and CI/CD.
• Implementing gateway policies for security, traffic control, blue/green/canary releases, and zero-downtime migrations.
• Integrations & Data Facades Building and maintaining a FHIR data facade that maps internal domain data to FHIR resources (read/search/transform), ensuring correctness and performance.
• Developing backend integrations with downstream systems (REST, gRPC, messaging/queues) and handle schema/contract evolution.
• API Engineering Owning the API lifecycle: design (OpenAPI), implementation, automated testing (unit/integration/contract), versioning, and SLO-driven operations.
• Creating and maintaining OpenAI specs, mocks, and validation pipelines.
• Security & Compliance Implementing OAuth2/OIDC flows, token introspection, and service-to-service auth.
• Apply secure coding practices and least-privilege network policies; partner with InfoSec on reviews.

Backend Software Engineer III – API Integrations

Data Analyst

• Execute analytics initiatives fully independently, owning end-to-end delivery from problem framing through to insight, dashboard build, and stakeholder rollout.
• Act as a subject matter expert for Tech Optimisation insights, partnering with Directors and senior leaders to guide hypothesis thinking and translate ambiguous questions into clear analyses and recommendations.
• Move beyond reporting by producing actionable insights (trends, hotspots, heat maps, exceptions, drivers) that support prioritisation, investment choices, adoption/engagement, and operational health.
• Blend and prepare data expertly from multiple sources using the most appropriate methods (e.g., vendor telemetry via APIs, secure extracts, controlled spreadsheets), ensuring outputs are trusted and decision-ready.
• Apply Elsevier reporting taxonomy (business line/vertical/group segmentation) to standardise outputs where upstream sources report differently and clearly document assumptions and caveats.
• Apply advanced analytical approaches and modelling techniques where appropriate (segmentation, funnel/cohort analysis, comparative analysis, statistical interpretation) to generate insight and recommendations across the domain and adjacent areas.
• Design and maintain high-impact, user-centric dashboards and self-serve views (Tableau-first; Power BI/EazyBI where appropriate), optimised for clarity, usability, and performance.
• Establish repeatable refresh and quality practices (validation checks, issue monitoring, change tracking) to maintain high standards for analytical accuracy, consistency, and reliability.

Senior Data Analyst

Consultant

• Partner with Account Executives and Account Managers to support new business and expansion opportunities within the Corporate & Public Markets segment
• Deliver tailored product demonstrations that clearly communicate value, competitive differentiation, and relevant use cases
• Participate in customer meetings (virtual and in person) to support deal progression and help close opportunities
• Identify and surface growth opportunities within assigned accounts and markets
• Develop and maintain strong knowledge of relevant corporate practice areas (e.g., governance, securities, commercial transactions, regulatory, public sector work)
• Create and deliver customer-facing content including webinars, CLE sessions, whitepapers, and industry presentations
• Support marketing initiatives that position LexisNexis as a trusted partner to corporate and public sector legal teams

Practice Area Consultant – Corporate & Public Markets

Sales

• Achieve revenue and other commercial goals and targets
• Develop and work with multiple contact points within client organizations and navigate both formal and informal structures
• Identify opportunities for upselling and cross selling suitable, high value, products and events
• Use a value led, consultative sales approach to gain a deep and accurate of client organisations’ business needs and to make appropriate recommendations for solutions to meet them
• Develop comprehensive, value led sales proposals which define the solutions proposed to the client
• Work with internal partners to develop new solutions and products to deliver customers’ needs
• Maintain an understanding of show strategies and incorporate these into personal sales plans
• Maintain an understanding of relevant market sectors and use this to inform sales plans and identify commercial opportunities
• Maintain accurate data in GBS
• Prepare accurate and timely business reports as required
• Develop and maintain a network of influential industry contacts
• Act as an ambassador for your show brands among relevant stakeholder groups (media, industry bodies and government, influencers)
• Share your understanding of relevant industry & market sectors with colleagues

International Sales Manager

Research Analyst

• Perform web-based research on technology driven corporations and institutions
• Validate and quality-assure patent data by assigning patents to their accurate commercial owners
• Conduct in-depth internet research to achieve data quality in patents globally
• Identify patent ownership based on extensive research on corporate structure, M&A, Spin-offs, company name changes, and patent transactions
• Conduct quality control measures to ensure data is highly accurate and reliable
• Validate, update and verify customer information in the Harmonizer Tool
• Ensure updates or changes in customer database are accurate
• Meet or exceed productivity targets based on efficiency
• Identify future process improvements
• Effectively communicate with internal stakeholders and team members to foster collaboration
• Ensure data standards and SLAs are met

Bilingual Customer Research Analyst, Japanese

Financial Planning and Analysis

• Monitor and analyse regulatory developments, legislative reforms, regulatory guidance, enforcement actions, and relevant case law within financial services compliance.
• Assess the impact of regulatory change on existing content and plan timely updates, enhancements, or rewrites.
• Draft, edit, and structure regulatory compliance content to ensure accuracy, clarity, and practical usability for customers.
• Ensure content is kept current through regular reviews, scheduled updates, and reactive change management.
• Develop a strong understanding of the portfolio, including target market, authors, positioning, structure, and development needs.
• Implement subject matter knowledge and customer insights to deliver content that ensures currency, relevance, and accessibility across products.
• Identify and implement plans to harvest, refresh, or discontinue underperforming modules.
• Develop and communicate the value proposition of all modules within the portfolio.
• Support new content development proposals and the implementation of new content and titles within financial services and adjacent practice areas and/or jurisdictions.

Content Development Editor – Financial Services

Client Services Representative

• Deliver contracted services in line with SLAs, KPIs, and contractual commitments.
• Own end‑to‑end delivery, maintaining control of scope, schedules, risks, and dependencies.
• Proactively identify, mitigate, and escalate delivery risks and issues.
• Ensure operational and support teams fully understand client requirements and performance expectations.
• Track performance metrics and drive corrective actions to ensure service excellence.
• Build and sustain strong, trusted client relationships across multiple stakeholder levels.
• Act as the primary day‑to‑day client contact, supporting onboarding, fulfilment, issue resolution, and advisory needs.
• Partner with Account Managers to identify, transition, and support growth and renewal opportunities.
• Promote organisational capabilities and contribute to service expansion within existing accounts.
• Drive continuous improvement through best practices, standardisation, documentation, governance, and SME support to colleagues.

Client Service Delivery Specialist I

Project Manager

• Lead end‑to‑end customer journey mapping initiatives, including discovery workshops, internal stakeholder interviews, touchpoint mapping, pain‑point identification, and moments‑of‑truth analysis
• Facilitate cross‑functional workshops with Marketing, Sales, Implementation, Customer Support, Product, and Operations to understand the full customer lifecycle
• Translate journey insights into prioritized CX improvement initiatives and partner with business teams to define solutions
• Support the development and refinement of customer personas using journey insights, VOC data, and stakeholder input
• Partner with internal teams to design and execute experience improvements (e.g., simplifying onboarding, reducing implementation complexity, improving support interactions)
• Support and help oversee Voice of the Customer (VOC) programs, including review and routing of NPS, CSAT, and customer feedback to appropriate business owners
• Ensure customer feedback is closed‑looped, tracked, and used to inform ongoing CX improvements
• Manage CX project plans, timelines, dependencies, risks, and stakeholder communications
• Develop and maintain project documentation and artifacts, including charters, project plans, executive summaries, and status updates
• Provide clear visibility into progress, risks, and outcomes for CX initiatives
• Act as a connector across teams to promote alignment, drive adoption of CX practices, and support change management

Project Manager – Customer Experience, CX

AI Engineer

• Researching the applicability of cutting-edge AI technology in our features
• Developing reusable AI evaluation frameworks
• Designing agentic AI systems
• Delivering AI powered features
• Creating performance- and cost-optimised services
• Helping to build AWS platform infrastructure with Terraform
• Mentoring less senior developers on coding best practices
• Writing and reviewing portions of detailed specifications for the development of moderately complex system components
• Participating in development processes, and code reviews
• Operating in a Scrum based development environment while collaborating with stakeholders

Principal AI Engineer

Platform Engineer

• Lead the design, build, and optimization of our cloud-native application platform
• Collaborate closely with DevOps, SRE, and Security teams
• Design, implement, and maintain enterprise-grade container platforms on AWS using EKS, ECS, and Fargate
• Build and operate multi-tenant Kubernetes clusters with strong availability, scalability, and security
• Implement GitOps workflows using Argo CD for automated, reliable deployments
• Package and deploy applications using Helm charts and Kubernetes manifests
• Provision infrastructure using Terraform or CloudFormation with reusable modules and best practices
• Automate cluster provisioning, upgrades, patching, and lifecycle management
• Develop scripts and platform tooling using Go, Python, or Bash to enable automation, integrations, and operational efficiency
• Implement monitoring, logging, and alerting for container workloads (e.g., Prometheus, Grafana, CloudWatch )
• Optimize resource utilization and cloud costs without compromising performance
• Lead incident response, troubleshooting, and post-mortems for platform issues
• Partner with development teams to design container-ready applications and CI/CD pipelines
• Mentor engineers and promote platform engineering best practices
• Drive adoption of cloud-native security, governance, and compliance standards

Senior Container Platform Engineer

DevOps Engineer

• Responsible for challenging reliability and toil reduction projects.
• Create monitoring queries and establish service level baselines.
• Support senior engineers during incidents.
• Contribute to post-mortems and RCAs.
• Participate in disaster recovery tests.
• Implement automation and execute code in production environments.
• Create templated observability dashboards for products.
• Influence the setting of appropriate SLOs and Error Budgets.