Legal Customer Testimonial Manager

RELX

Customer Testimonial Manager leading customer storytelling strategy across the North American legal market at LexisNexis. Collaborating with Marketing, Sales, and Segment Leaders to capture compelling narratives.

Posted 7/27/2026full-timeRemote • Ohio • 🇺🇸 United StatesSeniorLead💰 $82,300 - $137,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing customer storytelling strategies within the legal tech sector, with a strong focus on creating impactful content such as case studies and white papers. Proven ability to build relationships with legal professionals and collaborate effectively with cross-functional teams.

Highest-signal resume keywords

JD or Legal Tech Experience10+ Years in Legal TechExceptional Writing and EditingRelationship Building with Legal ProfessionalsContent Creation for Case Studies and White Papers

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

CollaborationCommunication

Industry Keywords

Legal TechCustomer Storytelling StrategyNorth American Legal MarketInterviews with Legal ProfessionalsTestimonial-Driven Content

About the role

Key responsibilities & impact

Develop and execute customer storytelling strategy across the North American legal market.
Conduct interviews with legal professionals.
Collaborate with Marketing, Sales, and Segment Leaders.

Requirements

What you’ll need

JD or impressive experience working in the legal tech space.
10+ years working in legal tech preferred.
Exceptional writing and editing ability.
Confident in building relationships with legal professionals.
Experience creating case studies, white papers, or testimonial-driven content.

Benefits

Comp & perks

numerous wellbeing initiatives
shared parental leave
study assistance
sabbaticals