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RELX

Account Support Executive

RELX

Account Support Executive supporting end-to-end deal lifecycle in Japan. Driving execution of strategic deals and liaising between Sales and Operations teams.

Posted 7/27/2026full-timeTokyo • 🇯🇵 JapanMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in sales operations and account coordination, with a strong focus on deal structuring, contract workflows, and stakeholder management. Proficient in managing procurement processes and maintaining accurate records while ensuring timely execution of deals.

Highest-signal resume keywords
Sales Operations ExperienceFluency In Japanese And EnglishDeal Structuring And Pricing ModelsCRM And ERP Tools FamiliarityAnalytical And Problem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Deal StructuringContract WorkflowsInvoicing ProcessesPurchase Order WorkflowsAttention To Detail
Soft Skills
Strong Communication SkillsStakeholder ManagementAbility To Manage Multiple Priorities
Tools & Technologies
CRM PlatformsERP ToolsMicrosoft ExcelMicrosoft Outlook
Industry Keywords
Sales ProcessesAccount CoordinationProcurement ManagementOperational Requirements

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Monitor and track new and renewal deals to ensure timely execution and alignment with internal milestones
  • Work with dashboards to manage procurement and invoicing requirements, including paperwork aging, access extensions, purchase orders, and process exceptions
  • Coordinate the resolution of account-level delinquencies with appropriate stakeholders
  • Engage with customers regarding renewals, title discussions, and deal-related inquiries
  • Support contract review, redlining, and documentation for new and renewal business
  • Maintain and update regional process documentation and operational requirements
  • Partner with cross-functional teams to structure and execute strategic and complex commercial opportunities
  • Maintain accurate records, reporting, approvals, and exceptions while identifying opportunities to improve processes

Requirements

What you’ll need
  • Experience in sales operations, customer support, account coordination, or a similar role
  • Fluency in Japanese (native level) and English (business level)
  • Strong understanding of deal structuring, pricing models, and contract workflows
  • Excellent analytical, problem-solving, and attention-to-detail skills
  • Ability to work effectively across complex, cross-functional environments
  • Strong communication and stakeholder management skills
  • Experience managing multiple priorities and meeting deadlines in a fast-paced environment
  • Familiarity with CRM platforms, ERP tools, and Microsoft Office applications, particularly Excel and Outlook
  • Knowledge of invoicing processes, purchase order workflows, and sales processes and Knowledge of legal and commercial terms in contracts are all a plus.

Benefits

Comp & perks
  • Flexible Benefit Plan: Access discounts on various products and services
  • numerous wellbeing initiatives
  • shared parental leave
  • study assistance
  • sabbaticals