Account Support Executive

RELX

Account Support Executive facilitating new and renewal sales deals in a customer-focused environment. Collaborating with Sales, Finance, Legal, and Operations in a hybrid work setup from Poland.

Posted 7/15/2026full-timeWarsaw • 🇵🇱 PolandMid-LevelSenior💰 PLN 61,100 - PLN 101,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in sales operations and deal desk processes, with a strong focus on deal structuring, pricing models, and contract management. Proficient in stakeholder engagement and cross-functional collaboration to ensure timely and compliant execution of sales deals.

Highest-signal resume keywords

Sales Operations ExperienceDeal Desk CoordinationContract Review and RedliningFluency in English and French or ItalianCRM/ERP System Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Deal StructuringPricing ModelsDiscountingCommercial Approval WorkflowsPurchase Order ProcessesInvoicing ProcessesAnalytical SkillsProblem-Solving SkillsAttention to Detail

Soft Skills

Clear Communication SkillsAbility to Influence StakeholdersIndependenceTime Management

Tools & Technologies

SalesforceExcelOutlook

Certifications & Qualifications

Bachelor’s Degree or Equivalent Experience

Industry Keywords

Sales DealsAccount CoordinationCustomer SupportGlobal Business Environment

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Support the successful execution of new and renewal sales deals across an assigned territory.
Work closely with Sales, Finance, Legal, and Operations to ensure deals progress smoothly, compliantly, and on time.
Monitor and support the execution of new and renewal deals to ensure alignment with internal milestones and timelines.
Track customer procurement and invoicing requirements using dashboards, including paperwork status, access extensions, and process exceptions.
Support resolution of account-level delinquencies by coordinating with internal stakeholders.
Engage with customers, particularly on contested renewals and title changes, to ensure a responsive and informed experience.
Assist with contract review, redlining, and documentation for renewals and new business.
Coordinate complex or high-value deals with Sales, Finance, Legal, and other partners in line with internal policies.
Maintain accurate records of deal terms, approvals, exceptions, and regional process documentation.
Identify opportunities to improve deal desk processes, workflows, and reporting.

Requirements

What you’ll need

3+ years’ experience in sales operations, deal desk, account coordination, customer support, or a similar commercial/administrative role.
Fluency in English, and French or Italian
Bachelor’s degree or equivalent relevant experience.
Strong understanding of deal structuring, pricing models, discounting, and commercial approval workflows.
Confidence working with contracts, redlining, legal/commercial terms, and supporting documentation.
Knowledge of purchase order (PO) and invoicing processes.
Strong analytical and problem‑solving skills with excellent attention to detail.
Ability to work effectively across functions and influence stakeholders without direct authority.
Ability to work independently and manage multiple priorities in a fast‑paced environment.
Clear, professional written and verbal communication skills.
Experience using CRM/ERP systems (e.g., Salesforce) and strong proficiency in Excel and Outlook.
Experience working in a global or regional business environment.

Benefits

Comp & perks

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Numerous wellbeing initiatives
Shared parental leave
Study assistance
Sabbaticals