Strategic Account Manager

RELX

Strategic Account Manager managing relationships and expanding revenue within legal departments for LexisNexis CounselLink. Collaborating with teams to build long-term client partnerships.

Posted 7/6/2026full-timeDayton • Colorado, North Carolina, Ohio, Oregon • 🇺🇸 United StatesMid-LevelSenior💰 $65,600 - $109,200 per yearWebsite

About the role

Key responsibilities & impact

Act as project liaison leading post-sales client service needs by partnering with sales, support, service, and product resources to ensure client success
Project-manage resources, timelines, budgets, and communication related to specific client projects and events including development and execution of Statements of Work and Client Business Reviews
Develop strategic account management plans for an assigned client portfolio
Build key business relationships with influential individuals and high-level decision makers
Develop strategies for revenue retention and expansion while creating targeted, solution-oriented presentations and proposals
Maintain awareness of customer needs and industry trends to optimize market positioning
Develop, execute, and manage client satisfaction and loyalty strategies
Partner with Account Executives to support sales of new business and expanded solutions while managing pipeline and forecasting activity in CRM

Requirements

What you’ll need

Demonstrated experience in account management and sales
Strong verbal and written communication skills
Strong customer service and relationship-building skills
Experience with contract negotiation
Strong forecasting and sales strategy development skills
Understanding of corporate legal and legal operations processes and ability to quickly learn product solutions
Strong interpersonal, presentation, organizational, and time management skills
Ability to manage multiple priorities and work collaboratively to meet customer needs.

Benefits

Comp & perks

We promote a healthy work/life balance across the organization.
We offer an appealing working prospect for our people.
With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Project ManagementForecastingStatement of Work DevelopmentClient Business ReviewsRevenue Retention Strategies

Soft Skills

Verbal CommunicationWritten CommunicationInterpersonal SkillsOrganizational SkillsTime Management