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About the role
Key responsibilities & impact- Own complex, multi-executive calendars across time zones; proactively resolve conflicts aligned to strategic priorities
- Maintain a centralized Communications Calendar for key announcements, milestones, and leadership messaging
- Prepare executives for engagements with high-quality briefings, agendas, and AI-assisted insights
- Track deadlines, decisions, and follow-ups to ensure flawless execution
- Coordinate logistics across in-person and virtual meetings (A/V, rooms, catering)
- Manage end-to-end domestic and international travel aligned to preferences and policy
- Build optimized travel agendas with contingency planning and real-time issue resolution
- Leverage AI tools to streamline itineraries and improve accuracy
- Process expenses accurately and on time
- Act as the primary point of contact for the SVP’s office; triage communications with sound judgment
- Draft and deliver executive messaging (memos, town halls, leadership updates, all-hands)
- Utilize AI tools to accelerate content creation while ensuring tone and accuracy
- Partner cross-functionally to deliver consistent, well-sequenced communications
- Produce executive briefings and leadership materials with accuracy and timeliness
- Partner with Global Customer Operations, Finance, HR, and other stakeholders on key initiatives
- Maintain strict confidentiality of sensitive business and personnel matters
- Track and drive closure of SLT action items
- Plan and execute department events (town halls, off-sites, workshops, recognition programs)
- Own end-to-end logistics including venues, A/V, run-of-show, and communications
- Manage timelines and cross-team coordination to ensure seamless delivery
- Champion adoption of AI and automation to improve productivity and reduce manual work
- Identify and scale opportunities for AI-driven efficiencies across workflows
- Gather feedback, surface insights, and recommend continuous improvements
- Stay current on emerging tools; serve as an internal resource for AI best practices
- Own and evolve the department SharePoint site as a central hub for communications and engagement
- Ensure content is current, accessible, and visually engaging with strong governance practices
- Automate workflows using Power Automate and AI tools
- Serve as a subject matter expert for SharePoint best practices and adoption
- Act as the operational hub for the SVP’s office, managing workflows, vendors, and documentation
- Maintain organized, secure digital filing systems and standards
- Lead special projects with strong execution discipline
- Coordinate with IT, Facilities, Legal, and HR as needed
Requirements
What you’ll need- Progressive executive support experience, including experience supporting VP-level or above in a corporate enterprise environment.
- Demonstrated experience using and championing AI tools (e.g., Microsoft Copilot, ChatGPT, Gemini, or equivalent) to improve productivity and quality of work.
- Proven track record managing complex, multi-executive calendars, international travel, and executive communications with precision and polish.
- Advanced proficiency in Microsoft 365 suite: Outlook, Word, Excel, PowerPoint, Teams, and SharePoint (including site creation and management).
- Experience with enterprise travel and expense platforms (Concur, SAP, or equivalent).
- Experience planning and executing large-scale department events: town halls, off-sites, workshops, and leadership convenings.
- Unimpeachable discretion and integrity; daily comfort handling executive information.
- Strong written communication skills with the ability to produce polished, executive-level documents and correspondence independently.
Benefits
Comp & perks- country specific benefits
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Calendar ManagementTravel CoordinationExpense ProcessingContent CreationEvent PlanningDocument DraftingWorkflow AutomationData ManagementProject ManagementConfidentiality Maintenance
Soft Skills
Sound JudgmentDiscretion and IntegrityCollaborationProblem-SolvingAttention to Detail
