Commercial Director

RELX

Global Commercial Director overseeing GTM strategy and execution for clinical decision support products. Driving growth through renewals excellence and strategic partnerships across global markets.

Posted 6/23/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesLead💰 $104,900 - $174,700 per yearWebsite

About the role

Key responsibilities & impact

Develop and own the annual PSS GTM plan: market segmentation, targeting and positioning, sales plays, pricing strategy, and packaging across all global regions.
Identify and develop strategic technology partnerships to embed PSS content into clinical workflows, increasing institution-wide adoption and renewal stickiness.
Design scalable packaging and cross-sell offers — including specialist bundles — to increase average deal value and expand the customer base.
Lead B2B and B2C growth motions, including campaigns to build early loyalty among residents and early-career clinicians.
Own renewal strategy across all regions, enabling Account Management with usage data, ROI frameworks, and value-articulation tools to retain at-risk accounts and grow the base.
Build and deliver standardized retention enablement packages for regional Account Management and Sales teams.
Equip Sales and Account Management teams with segment-specific plays, target lists, templates, and competitive tools to improve conversion and cross-sell rates.
Partner with Product and Marketing on events and campaigns to drive lead generation.
Represent PSS commercial priorities in senior leadership and cross-functional forums; act as the commercial voice of the business.
Attend conferences and customer meetings as the subject matter expert (SME)

Requirements

What you’ll need

5+ years in a commercial, GTM, or sales role in healthcare IT, clinical SaaS, or a related field.
Proven track record managing and growing a multi-million dollar global recurring revenue portfolio.
Experience designing and executing multi-region GTM strategies including renewals programs, sales enablement, partnerships and pricing.
Experience in working directly with customers and collaborating with sales teams
Strong analytical skills: market segmentation, commercial modeling, and KPI reporting.
Demonstrated ability to lead cross-functionally and influence without formal authority in a matrixed organization.
Excellent communication and customer presence.

Benefits

Comp & perks

Comprehensive, multi-carrier health plan benefits
Disability, life, and accident insurance
Retirement benefits (Salary Investment Plan / Employer Stock Purchase Plan)
Dependent Care and Commuter Spending Accounts
Modern Family Benefits, including adoption and surrogacy support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

GTM strategymarket segmentationpricing strategysales enablementcommercial modelingKPI reportingrenewals programscross-sell offersB2B growthB2C growth

Soft Skills

analytical skillsleadershipinfluence without authoritycommunicationcustomer presence