Partner Success Manager

RELX

Partner Success Manager focused on building relationships and driving partner success for LexisNexis Risk Solutions. Managing onboarding and partner engagement for a high-performing sales team.

Posted 6/19/2026full-timeFrankfurt • 🇩🇪 GermanyJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Build and maintain strong, trusted relationships with partners
Drive partner success through adoption, engagement, and retention strategies
Coordinate and facilitate Quarterly Business Reviews (QBRs) with key partners
Support onboarding, training, and ongoing partner enablement
Identify opportunities for upselling and cross-selling (in partnership with BDMs)
Act as a central point of coordination between partners and internal teams
Prepare presentations, reports, and partner engagement materials
Manage day-to-day partner requests, including onboarding and administrative processes
Collaborate with sales, product, and operations teams to ensure seamless partner experience

Requirements

What you’ll need

Proven experience in account management, customer success, or partner management (approx. 2–4 years)
Strong ability to build and maintain lasting client relationships
Excellent communication and stakeholder management skills
Comfortable balancing client-facing activity with administrative responsibilities
Ability to work independently and manage multiple priorities
Strong problem-solving mindset with a proactive approach
Experience in SaaS, technology, or risk-related industries is highly regarded
Exposure to partner or channel ecosystems is advantageous
Familiarity with CRM tools (e.g. Salesforce) preferred

Benefits

Comp & perks

Competitive salary and incentive structure
Clear career development pathways across sales and account management
Access to learning and development resources
Global benefits and wellbeing initiatives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementcustomer successpartner managementupsellingcross-sellingproblem-solvingadministrative processesonboardingtrainingstakeholder management

Soft Skills

relationship buildingcommunicationindependencemulti-priority managementproactive mindset