Regional Business Analyst

RELX

Strategic Account Analyst at Elsevier leveraging research intelligence for customer success in Academic & Government sectors. Focusing on retention and growth opportunities.

Posted 6/9/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Strategic Support for Account Managers (Academic & Government)
Customer ROI Analysis: Develop and maintain impact reports (using Scopus and SciVal data) to demonstrate the value of Elsevier’s portfolio to key government agencies (e.g., CAPES) and top-tier universities.
Whitespace Identification: Conduct "gap analyses" to identify upsell and cross-sell opportunities within existing accounts, particularly for emerging AI-driven tools and Open Access transitions.
Retention Modeling: Build early-warning systems to identify accounts at risk of non-renewal by analyzing usage patterns and engagement metrics.
Proposal Support: Assist in the creation of data-heavy commercial proposals for large-scale government tenders and consortium negotiations.
Regional Leadership & Director Support
Regional Performance Tracking: Manage and report on regional KPIs, including pipeline health, forecasting accuracy, and revenue targets for the Latam sales team.
Strategic Project Management: Support the Director in regional initiatives, such as the implementation of new sales frameworks (e.g., ROI-based selling) and the rollout of regional research infrastructure projects.
Market Intelligence: Monitor the Latin American research landscape, providing updates on competitor moves, government funding shifts, and local academic trends.
Executive Reporting: Prepare monthly and quarterly business review (MBR/QBR) presentations for global leadership, distilling complex regional data into actionable executive summaries.
Data Governance & Process Optimization
CRM Excellence: Ensure the integrity of regional data within Salesforce, acting as the local champion for data hygiene and reporting standards.
Dashboard Development: Build and maintain automated dashboards (Power BI or Tableau) that provide real-time visibility into account health and regional sales performance.

Requirements

What you’ll need

3–5 years in business analytics, sales operations, or management consulting—ideally within the EdTech, SaaS, or Academic Publishing sectors.
Advanced proficiency in Excel (vlookup, pivot tables, modeling) and CRM systems (Salesforce).
Experience with AI, Power BI, Tableau, or SQL is highly preferred.
A "Design Science" approach—you don’t just report on problems; you design artifacts (tools, templates, processes) to solve them.
Ability to translate complex data into a "story" that resonates with both academic librarians and high-level government officials.
Fluency in English, Portuguese and Spanish is essential.
Proficiency in Portuguese is a significant advantage given the strategic importance of the Brazilian market.
Bachelor’s degree in Business, Economics, Data Science, or a related field. An MBA or advanced degree is a plus.

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development
Country specific benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business analyticssales operationsmanagement consultingdata analysisExcelCRM systemsAIPower BITableauSQL

Soft Skills

strategic supportcommunicationdata storytellingproject managementleadershipproblem-solvingdata governanceprocess optimizationcollaborationanalytical thinking

Certifications

Bachelor’s degreeMBAadvanced degree