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About the role
Key responsibilities & impact- Lead end-to-end change management on complex technology-enabled initiatives, from early shaping through delivery and adoption.
- Develop and deliver pragmatic change approaches aligned to programme objectives and business context, including impact assessment, stakeholder and leadership engagement, communications, enablement, business readiness and adoption activities.
- Partner with sponsors, project managers, product, technology and business leaders to shape the change approach, align stakeholders, surface risks early, and support successful delivery and adoption.
- Contribute to programme governance and SteerCo discussions as part of the wider delivery leadership team, helping shape decisions, clarify scope and manage delivery and adoption risks proactively.
- Measure business readiness, adoption and change outcomes, using insight to identify risks and shape interventions.
- Provide practical advice and light-touch support to smaller initiatives across the portfolio where needed.
- Contribute to the development of change standards, playbooks, operating model and AI-enabled approaches to improve change delivery.
Requirements
What you’ll need- Significant experience leading end-to-end change management on complex technology-enabled programmes or transformations.
- Proven experience acting as a Change Lead or senior change practitioner on major initiatives, with the ability to lead work independently and influence without formal authority.
- Experience working in a large, global and/or matrixed organisation, or in consulting environments supporting similar complexity.
- Experience designing and delivering end-to-end change approaches, including impact assessment, sponsor and stakeholder engagement, communications and enablement, business readiness and adoption.
- Practical experience using generative AI tools to improve the quality and efficiency of change or project delivery.
- Strong communication and stakeholder engagement skills, with the ability to translate complex technology-enabled change into clear actions for different audiences.
- Strong judgement, attention to detail, and ability to balance strategic thinking with hands-on delivery.
- Comfortable working with ambiguity, creating structure where needed, and maintaining momentum in evolving environments.
- Experience working across a range of project types and change contexts would be advantageous.
Benefits
Comp & perks- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programs
- Life assurance
- Access to a competitive contributory pension scheme
- Long service awards
- Save As You Earn share option scheme
- Travel Season ticket loan
- Maternity, paternity and shared parental leave
- Access to emergency care for both the elderly and children
- RE CARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts via Perks at Work
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
change managementimpact assessmentstakeholder engagementcommunicationsbusiness readinessadoption strategiesAI-enabled approachesproject deliveryrisk managementprogramme governance
Soft Skills
leadershipinfluence without authoritycommunicationstrategic thinkingattention to detailability to work with ambiguityproblem-solvingcollaborationadaptabilitydecision-making