Research Account Manager

RELX

Account Manager driving sales of Elsevier's journals and books in academic and research institutions, managing renewals, upsell/cross-sell, and new sales opportunities.

Posted 5/20/2026full-timeNew York City • New York, Pennsylvania, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $65,600 - $109,200 per yearWebsite

About the role

Key responsibilities & impact

Achieve revenue targets for journals and books across new business and renewals.
Annual account planning and execution (jointly with Account Executive where required)
Regularly review sales results and forecasts e.g. via Clari and other sales enablement tools and adjust actions accordingly.
Maintain accurate and timely pipeline, activity, and forecast data in Salesforce.
Gather, monitor and evaluate competitive information and provide market feedback to the business to enhance product development and GTM.
Develop and maintain relationships with all relevant decision makers and influencers at the customer level to support Elsevier’s strategic objectives.

Requirements

What you’ll need

Bachelors degree or equivalent experience required; advanced degree preferred
3+ years of sales or account management experience, including account planning, account growth, and cross-sell/upsell.
Experience selling content, technology, or similar offerings preferred
Experience working with academic, research, or institutional customers preferred
Able to operate at operational, tactical, and strategic levels.
Self-motivated and driven.
Ability to manage competing priorities from various stakeholders.
Demonstrated ability to build strong relationships with multiple internal and external stakeholders, including senior-level decision makers.
Proven communication (verbal and written) and presentation skills.
Experience working in a global, highly matrixed organization.

Benefits

Comp & perks

Health benefits: medical, dental, and vision coverage
Retirement benefits: 401(k) with match and Employee Share Purchase Plan
Wellbeing: wellness platform, Headspace subscription, and Employee Assistance Programs
Insurance: short- and long-term disability, life, accidental death, critical illness, and hospital indemnity
Family benefits: parental leave, adoption, and surrogacy support
Savings accounts: HSA, FSA, dependent care, and commuter benefits
Paid time off, plus volunteer and Employee Resource Group participation days

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

salesaccount managementaccount planningaccount growthcross-sellupsellsales forecastingcompetitive analysispipeline managementmarket feedback

Soft Skills

self-motivatedrelationship buildingcommunicationpresentationability to manage prioritiesstrategic thinkingtactical executionoperational execution

Certifications

Bachelor's degreeadvanced degree