Nurse Education Implementation Specialist

RELX

Implementation Specialist partnering with nursing program accounts to implement Elsevier’s educational products. Working with internal teams to ensure successful project delivery and customer satisfaction.

Posted 5/14/2026full-timeFlorida, Montana • 🇺🇸 United StatesJuniorMid-Level💰 $78,800 - $131,300 per yearWebsite

About the role

Key responsibilities & impact

Establish training plans for Enterprise Solution customers.
Set Implementation schedule and timeline to fit account calendar.
Track and maintain team deadlines for Implementation.
Work to collaborate with internal partners to establish curriculum needs and deploy resources for successful program launch of Elsevier Digital products.
Builds account product usage tools to establish a framework of Elsevier digital products and their use within the curriculum.
Identify “at-risk” customers and collaborate to give insight into action plans.
Implements the plan for the Program Solution accounts that will hold accountable the faculty and program administration for a product optimization plan that is ready for hand-off to the Enterprise Customer Success Manager bringing the account to full steady state.
Advise programs using data-driven insights derived from Elsevier product usage and student outcome analysis.
Manage Curriculum Solution process tracking to completion.

Requirements

What you’ll need

Have a minimum of a Bachelor’s degree
Experience in Nursing Education in higher education preferred
1-2 years of experience in Sales, Project Coordination, Customer Success, Customer Service or other Customer-facing roles
Demonstrate the ability to work autonomously with above average skills in self learning, prioritization, organization, and time management
Possess effective interpersonal and leadership skills as well as a proven track record of success
Demonstrate excellent collaborative skills and a teamwork orientation
Ability to communicate effectively across multiple formats via phone, email, webinar and in person
Experience with Excel, Microsoft Project or Trello a plus
Be able to consistently meet deadlines
Have a high-energy, positive, “can-do” attitude.

Benefits

Comp & perks

Annual incentive bonus
Country specific benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data-driven insightscurriculum developmentproject coordinationcustomer successcustomer serviceproduct optimizationimplementation planningdeadline managementprogram management

Soft Skills

interpersonal skillsleadership skillsself-learningprioritizationorganizationtime managementcollaborative skillsteamwork orientationeffective communicationpositive attitude

Certifications

Bachelor's degree