Senior Engagement Manager

RELX

Senior Engagement Manager driving the adoption and utilization of LexisNexis Risk Solutions with large clients. Leading implementation projects and collaborating with Strategic Account Managers for integration.

Posted 5/7/2026full-timeRemote • California, Florida, New York • 🇺🇸 United StatesSenior💰 $95,300 - $158,800 per yearWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Collaborate with some of our largest clients to drive the adoption and utilization of the LexisNexis Dynamic Decision Platform
Lead the implementation of LexisNexis Risk Solutions, overseeing the entire lifecycle of projects and engagements
Enhance client processes, boost efficiency, and protect customers from fraudulent activity
Design and govern implementation projects, acting as the primary point of contact (POC)
Work closely with Strategic Account Managers to explore opportunities for further integration
Present quarterly business reviews (QBRs) to various stakeholders, including executives and business owners

Requirements

What you’ll need

Bachelor's degree in the information technology industry or 7+ years of experience in the fraud industry
Must be able to travel up to 30% of the time
Valid passport required
Demonstrate and effectively use active listening skills to understand client needs
Expert-level consultative skills with the ability to collaborate and to explore options
Expert-level ability to use data quality concepts and tools to effectively resolve client issues
Ability to clearly communicate fraud risks and mitigation plans to both technical and non-technical stakeholders
Working and demonstratable proficiency in SQL
Expert-level ability to use performance management to hire, train, and motivate employees
Familiarity with fraud risks, controls, and mitigation strategies in the Insurance and/or Healthcare industry is preferred
Expertise in project governance, client delivery, and managing complex implementation projects
Strong organizational and multitasking skills to ensure smooth project execution
Expert-level oral and written communication skills
Expert-level ability to deliver client presentations and performance analysis via the telephone and in-person to high-level clients and senior management.
Demonstratable PowerPoint (and similar tools) skills

Benefits

Comp & perks

Annual incentive bonus
Country specific benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQLdata quality conceptsperformance managementproject governanceclient deliveryimplementation projectsfraud mitigation strategiesfraud controlsconsultative skillsactive listening

Soft Skills

organizational skillsmultitasking skillsoral communication skillswritten communication skillscollaborationpresentation skillsclient engagementstakeholder communicationproblem-solvingefficiency enhancement