Technical Account Manager

RELX

Support Engineer tackling technical issues with complex enterprise systems at LexisNexis Risk Solutions. Collaborate with experts and product teams in a high-impact engineering role.

Posted 4/28/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $78,100 - $130,300 per yearWebsite

Tech Stack

Tools & technologies

CloudJavaLinuxOracleSQL

About the role

Key responsibilities & impact

Perform technical investigations into complex, real-world issues affecting production systems
Analyze application logs, configuration files, data feeds, and database records to identify possible root causes
Reproduce issues by building and configuring realistic test environments
Participate in critical incident (Severity-1) troubleshooting with customers and internal teams

Requirements

What you’ll need

Proven experience deploying, supporting, and troubleshooting applications across: Linux and Windows environments
Cloud-based infrastructures
Strong understanding of cloud-native architectures
Solid expertise in Java-based web applications
In-depth knowledge of HTTP/HTTPS protocols, sessions, cookies, and SSL/TLS
Authentication and authorization mechanisms, including SSO (SAML, OAuth) and related flows
RESTful APIs and request/response lifecycles
Proficiency in at least one programming or scripting language
Debug and optimize SQL queries
Strong understanding of relational database systems (e.g., Oracle, SQL Server) including schema design and data modeling

Benefits

Comp & perks

Country specific benefits
Comprehensive health and wellness programs
Commitment to a fair and accessible hiring process

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

JavaSQLHTTPHTTPSSSLTLSRESTful APIsSAMLOAuthcloud-native architectures

Soft Skills

troubleshootinganalytical skillsproblem-solvingcommunicationcollaboration