Strategic Solution Engineer

RELX

Solutions Engineer driving sales for Elsevier through customer needs analysis and technical demonstrations. Collaborating with Account Managers to provide tailored software solutions and support throughout the sales process.

Posted 4/26/2026full-timeCalifornia, Minnesota, Texas, Washington, Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $98,500 - $183,000 per yearWebsite

About the role

Key responsibilities & impact

Solutions Engineers work with Account Managers to grow sales opportunities within a region and/or market and take them to close.
They focus on understanding, documenting and validating with the clients what are the customer’s needs and success criteria.
They leverage a deep domain expertise and in-depth technical skillset to explain the benefits of Elsevier’s Academic Information Systems portfolio to potential clients through demonstrations and sales presentations.
Prepare persona-tailored in-depth presentations and technical demos, informed by their in-depth needs analysis with the customer.
Engage with Product/Marketing to ensure understanding of latest features and product roadmaps.
Conduct demo and log all project requirements and customer needs in CRM.
Gather insights from customer, Customer Success and Account Manager on demo and value story and engage with Implementation Manager to ensure successful hand-off.

Requirements

What you’ll need

Bachelor’s degree in computer science, Software Engineering or Management Information Systems or similar field
5+ years of sales experience as a Solution Engineer/Pre-Sales Consultant or similar SaaS / Software as a Service experience
Publishing expertise, experience with publishing systems and workflows is a plus.
Ability to present ideas in a clean, user-friendly way.
Great communication skills
Exceptional relationship building skills.
Experienced in working in an international matrixed organisation is a plus.
Fluent in English
Extensive experience with selling, servicing, implementing software systems.
Proven experience in complex solution-sales approach - “consultative selling”
Excellent analytical skills, attention to detail
Excellent software demonstration and presentation skills
Ability to create big-picture software solutions.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Country specific benefits

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

software demonstrationpresentation skillsneeds analysisconsultative sellingsales experienceSaaSpublishing systemssoftware systems implementationanalytical skillsattention to detail

Soft Skills

communication skillsrelationship buildinguser-friendly presentationcollaborationcustomer engagementinternational experienceproblem-solvingadaptabilitycustomer success focusteamwork

Certifications

Bachelor’s degree in computer scienceBachelor’s degree in Software EngineeringBachelor’s degree in Management Information Systems