Government Training Coordinator
RELX
full-time
Posted on:
Location Type: Remote
Location: Arizona • Florida • United States
Visit company websiteExplore more
Salary
💰 $48,900 - $81,500 per year
About the role
- Acts as a primary point of contact for customers regarding training inquiries, registrations, hosting opportunities, and logistics.
- Provides timely responses to customer questions related to training schedules, rosters, payments, credits, scanners, and learning access.
- Coordinates instructor-led and hosted training classes, including identifying demand, determining locations, and aligning with hosting agencies.
- Manages class scheduling calendars and maintains accurate records across tracking tools and systems.
- Oversees registration processes for instructor-led and eLearning training, ensuring accurate collection of attendee information.
- Maintains and updates class rosters across tracking tools, monitoring capacity, attendance, and changes.
- Tracks payments, credits, and outstanding balances, ensuring accuracy across systems and reports.
- Collaborates with marketing teams to advertise training offerings through approved channels.
- Ensures training banners, listings, and promotional assets are current and accurately reflect available classes.
- Prepares training materials, certificates, name tents, and supplies prior to class delivery.
- Coordinates with instructors to ensure materials, equipment, and logistics are in place before travel or class start dates.
- Tracks training supplies and works with vendors to order materials as needed.
- Maintains accurate training data across spreadsheets, Smartsheets, and internal systems.
- Tracks class attendance, payments, credits, revenue, and outstanding balances.
Requirements
- Demonstrated ability to manage multiple tasks, workflows, and priorities in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Ability to work cross-functionally with internal teams and external customers.
- Experience coordinating events, training programs, or operational processes is preferred.
- Comfort working with spreadsheets, tracking tools, registration systems, and learning platforms.
- Experience supporting government or law enforcement customers is a plus.
- Bachelor’s degree preferred but not required, or equivalent professional experience 2-4 years.
- US Citizenship required for this particular role.
- Physical and/or logical access to criminal justice information is an essential function of this role.
Benefits
- country specific benefits.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
event coordinationtraining program managementdata trackingregistration processesclass schedulingrecord maintenancepayment trackingattendance monitoringlogistics managementpreparation of training materials
Soft Skills
organizational skillsattention to detailwritten communicationverbal communicationcross-functional collaborationmulti-taskingworkflow managementcustomer service