Sales Assistant
RELX
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $44,500 - $85,100 per year
About the role
- Completing fundamental account setup and maintenance, including user additions/removals, contact updates, and account closure processing
- Responding to routine questions from Sales Representatives and internal teams, escalating complex issues to the appropriate resources
- Participating in weekly account review meetings with Sales Representatives and your manager to discuss account status and open requests
- Monitoring and following up on pending updates such as pricing changes, product questions, or customer‑requested adjustments
- Collaborating with team members to execute assigned tasks and contribute to small‑scale improvement projects
- Attending team meetings, training sessions, and knowledge‑building workshops to enhance understanding of products, systems, and processes
- Following documented procedures to ensure accuracy and consistency, and proactively seeking clarification when needed
- Performing all other duties as assigned
Requirements
- Strong organizational and time‑management skills with the ability to support multiple Sales Representatives simultaneously
- Excellent written and verbal communication skills and strong interpersonal abilities
- High attention to detail with a commitment to ensuring data accuracy
- Proficiency with Microsoft Outlook, Office Suite, Salesforce, and internal databases
- Ability to learn quickly and adapt in a fast‑paced, evolving environment
- Previous experience in administrative support or customer service preferred
Benefits
- Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data accuracyaccount setupaccount maintenancecustomer serviceadministrative support
Soft Skills
organizational skillstime-management skillswritten communicationverbal communicationinterpersonal skillsattention to detailadaptability