RELX

Cloud Systems Engineer II

RELX

full-time

Posted on:

Location Type: Office

Location: Manila • Philippines

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Tech Stack

AWSAzureCloudJavaJenkinsKubernetesLinuxSplunkUnixVMware

About the role

  • Responsible in working closely with All other teams across the Platform to lead in incident management in Production including Certification and Development environments to optimize performance and security on our infrastructure
  • Responsible for both maintaining site reliability and Service deployments of Business products
  • Facilitate service monitoring, application upgrades, building infrastructure enhancements, and managing ongoing tasks
  • Create processes designed to measure system effectiveness and identify areas for improvement
  • Stay abreast of new technologies in the field and provide recommendations to organizational management on new solutions
  • Oversee the selection of orchestration tooling, as well as compliance audits and reporting
  • May be responsible for identifying, correcting, and enhancing important software tools
  • Seek ways to enhance systems operations, with a focus on automation and minimizing cost
  • 24/7/365 Site Operations supporting New Lexis Platform Applications (Cloud and On-Premise) including upcoming Services and Project that will be migrated to NLP
  • Primary on call for any New Lexis Platform related incidents (PROD, CERT and DEV Environments)
  • Service Restoration Real-time and proactive monitoring of logs and application performance
  • System Administration and Operations in Production Incident and Change Management, Service Catalog / Service Task Fulfillment
  • Responsible for Problem Management - Problem identification, predictability, prevention and detection that will help to improve Availability and Reliability of the application
  • Status Reporting Build / Bake / Deployments and Releases in CERT and PROD Environment for New Lexis Platform Applications and Services in Minor, Major and Emergency Releases
  • Adaptable in fast phase changing environment and new technologies
  • Responsible for installation, maintenance, security, performance and tuning of New Lexis Platform and related software and services
  • Ensures close technical interchanges on Platform related issues with SRE, Application Developers, Shared Services and Operations personnel as necessary
  • Recommends and aids in the definition of New Lexis Platform strategies, policies, standards, and procedures which are consistent with the Company mission
  • Actively participates and often leads team meetings and activities
  • Responsible for research, risk assessment, design and validation of emerging and/or improved infrastructure technologies and services related to New Lexis Platform management
  • Follow security guidelines for the proper delegation of accounts and privileges
  • Participate in Continuous Improvements initiatives using Lean Six Sigma methodologies
  • Actively participates in team meetings and activities
  • Build a solid, positive relationship with development, peers, colleagues and vendors

Requirements

  • A Bachelor's degree (Information Systems, Computer Science/Engineering)
  • Minimum 5-10 years experience in IT industry or related field
  • Knowledgeable in Cloud services and technologies and implementation (AWS, Kubernetes and Azure and others)
  • Knowledgeable and ability to interpret and correlate issues using Cloud application performance monitoring and logging tools (Splunk, New Relic, Datadog and alike)
  • Knowledgeable in Continuous Integration / Continuous Delivery - CI/CD tools (Jenkins, Artifactory and alike)
  • Ability to create a simple automation of routine tasks
  • Experience in JAVA middleware and web server concepts and technologies
  • Solid grasp of network concepts, configuration, routing
  • Understanding of SAN and NAS technologies
  • Knowledge and understanding of database concepts including basic troubleshooting, high-availability, clustering and disaster recovery
  • Knowledgeable with the management of virtual machines hosted on VMware ESX
  • Basic Unix/Linux, Windows, Database and Middleware troubleshooting and analysis required (IIS, Active Directory, Server Utilization, Log and Volume Management, Authentication, Process control)
  • Knowledgeable in GFS and Marklogic concept and troubleshooting
  • Ability to develop expertise in the services supported
  • Solid interpersonal, proactive, teamwork, communication and follow up skills (verbal and written) required with different levels of hierarchy required
  • Ability to train lower level and new hire
  • Ability to work independently as well as in teams
  • Ability to monitor, define, analyze and resolve issues both effectively and efficiently in a high-pressure production environment
  • Knowledgeable in project management and able to contribute in Strategic planning
  • Technical certification in Cloud technologies or related field is a plus
Benefits
  • country specific benefits
  • fair and accessible hiring process

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Cloud servicesAWSKubernetesAzureCloud application performance monitoringSplunkNew RelicDatadogContinuous IntegrationContinuous Delivery
Soft skills
interpersonal skillsteamworkcommunication skillsproblem-solvingadaptabilityindependencetrainingproactivefollow-upstrategic planning
Certifications
Bachelor's degree in Information SystemsBachelor's degree in Computer ScienceTechnical certification in Cloud technologies