Junior Gainsight Administrator
RELX
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇵🇱 Poland
Visit company websiteSalary
💰 PLN 74,600 - PLN 124,400 per year
Job Level
Junior
About the role
- Help to configure, deploy, and administer the Gainsight platform in close collaboration with sales process and tools manager and others
- Collaborate with cross-functional end users to gather business requirements that impact Gainsight and configure the system to meet those needs
- Manage day-to-day support of Gainsight users, including fielding questions, ad-hoc customizations, workflow adjustments, and user administration
- Monitor system performance, data integrity, and user activity and suggestions to make recommendations for continuous improvement
- Maintain expertise in Gainsight and other relevant software by staying up to date on new features, trends, and related technologies
Requirements
- Bachelor’s degree, or equivalent experience in a relevant field (e.g., technology, operations, business analysis, database administration)
- 1-3 years working experience as end-user of a CRM, customer support system, or marketing automation system
- Demonstrated rapid, self-driven, experiment-driven learning of unfamiliar systems/software, strong technical skillsets
- Gainsight administration experience, or Gainsight Associate Administrator (Level 1) Certification and/or CRM administration experience
Benefits
- Private medical insurance (Luxmed)
- Multisport card (Multisport)
- Life insurance (UNUM)
- Lunch card (Edenred)
- Employee Capital Plan (PPK) - with 3% participation rate by employer
- Trainings and development programs under RELX Group
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Gainsight administrationCRM administrationdata integrity managementworkflow adjustmentsbusiness requirements gatheringsystem configurationuser administrationsystem performance monitoringad-hoc customizationstechnical skillsets
Soft skills
collaborationcommunicationproblem-solvingself-driven learningadaptabilityattention to detailrecommendation skillscross-functional teamworkcustomer supportcontinuous improvement
Certifications
Gainsight Associate Administrator (Level 1)