Head of Technical Product Management
RELX
full-time
Posted on:
Location Type: Hybrid
Location: Home based • New Hampshire, Pennsylvania, Virginia, Washington, West Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $93,400 - $155,700 per year
Job Level
Lead
About the role
- Lead, mentor, and manage a team of Technical Product Managers providing direction, performance feedback, and professional development
- Oversee the design of complex integrations, ensuring alignment with client functional requirements, technical constraints, and security/compliance needs
- Establish, document, and enforce standards and best practices for solution design, documentation, and project delivery within the TPM team
- Work closely with the Data and Software Engineering Leads to implement scalable, agile ways of working within the AIS Technical Services team
- Collaborate with Sales, Client Services, and Customer Success teams to ensure customer satisfaction throughout the entire engagement lifecycle
- Collaborate with the Senior Director, AIS Technical Services, to define the organization’s growth strategy and help implement initiatives aimed at improving efficiency and scaling operations
- Foster a culture of continuous improvement in the team; identify key strengths and development areas of the team members, support their professional growth while promoting a culture of inclusion and mutual respect
Requirements
- Proven experience managing or leading professional services teams in a SaaS or enterprise application environment
- Knowledge of enterprise systems (such as HR, finance, and databases), integration patterns, APIs, and security standards
- Practical knowledge of Project Management and Agile methodologies
- Exceptional communication and stakeholder management skills, with demonstrated success in customer-facing roles
- Ability to develop standards, best practices, and high-quality documentation
- Demonstrated hands-on expertise in designing and implementing technical integrations, especially in novel or complex situations
- Bachelor’s degree in computer science, Information Systems, or related field (or equivalent experience); advanced degree is considered a plus
- Excellent written and verbal communication skills
- Ability to build relationships with stakeholders and the team
- Experience in higher education or research systems is considered a plus
- Familiarity with Research Information Management Systems or Faculty Information Systems is considered a plus
Benefits
- Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SaaSenterprise applicationsintegration patternsAPIssecurity standardsProject ManagementAgile methodologiestechnical integrationsdocumentationdata integration
Soft skills
leadershipmentoringcommunicationstakeholder managementcustomer satisfactioncollaborationcontinuous improvementrelationship buildingprofessional developmentinclusion