RELX

Change Management Analyst II

RELX

full-time

Posted on:

Location Type: Hybrid

Location: Colorado, North Carolina, Ohio, Texas • 🇺🇸 United States

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Salary

💰 $58,000 - $96,700 per year

Job Level

JuniorMid-Level

About the role

  • Assess organizational, process, and role-level impacts of proposed changes
  • Develop stakeholder maps and conduct readiness assessments
  • Analyze feedback and identify areas of risk or resistance
  • Develop and execute change management plans, including communication, training, and stakeholder engagement strategies.
  • Partner on execution with key roles in the Change Coalition including Business Analyst, Trainer, Metrics Lead, Test Lead, and Business Lead(s)
  • Collaborate with project managers and operations/business leaders to align change activities with project timelines
  • Monitor adoption metrics and create dashboards or reports for leadership.
  • Create clear, targeted communication materials to support change initiatives
  • Communicate meaningfully, providing appropriate contextual guidance for understanding how employees and external authors use AI solutions and agentic drafting assistants, new AI tools integrate with editorial judgment, and how accuracy, trust and professional standards are safeguarded
  • Coordinate and facilitate meetings, workshops, and focus groups to gather feedback and foster alignment
  • Act as a trusted advisor to operations/business leaders, providing insights on employee sentiment and adoption challenges
  • In collaboration with external author relationship owners, understand concerns and needs of external authors and craft and facilitate effective communications for change (ex. written communications, survey authorship and facilitation, focus group discussions)
  • Conduct training needs assessment and partner with Learning & Development teams to design and deliver project training programs that enable employees to adopt new processes, systems, or behaviors
  • Provide direct support and coaching to front-line managers and supervisors as they help their direct reports through transitions
  • Provide hands-on support to teams during transitions, including coaching and guidance.
  • Identify gaps in knowledge or skills and recommend interventions
  • Employ feedback mechanisms and engagement measures that enable development for, and improvement in, employee adoption of change.
  • Track and analyze change effectiveness, adoption rates, and employee engagement
  • Document lessons learned and best practices to improve future change initiatives

Requirements

  • Bachelor’s degree in organizational development, Marketing, Business Administration, Human Resources, or a related field
  • 2–4 years of experience in change management, organizational development, or business analysis
  • Proven ability to plan and execute change management initiatives
  • Experience supporting large-scale transformation projects or technology implementations preferred
  • Digital and AI-fluent
  • Ability to leverage Large Language Models (LLMs), e.g. LN Console, CoPilot, ChatGPT and other generative AI tools to accelerate analysis, create communications, synthesize feedback, and support change management activities
  • Strong analytical and problem-solving abilities
  • Excellent written and verbal cross-cultural communication skills
  • Advanced facilitation skills
  • Strong coaching skills
  • Knowledge of change management methodologies (e.g., Lean-Agile Change Management, Prosci ADKAR, Kotter, or equivalent) is a plus
  • Ability to build strong relationships and influence stakeholders at all levels
  • Proficient in Microsoft Office tools including PowerPoint (advanced), Word, MS Teams, Excel, Sharepoint (design, creation, maintenance)
Benefits
  • Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
  • Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
  • Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
  • Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
  • Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
  • Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
  • In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
change managementorganizational developmentbusiness analysisanalytical skillsproblem-solvingfacilitation skillscoaching skillschange management methodologiesLarge Language Modelsdigital fluency
Soft skills
communication skillscross-cultural communicationrelationship buildinginfluencing stakeholdersstakeholder engagementtraining needs assessmentfeedback mechanismsemployee sentiment analysiscoachingcollaboration