Analyst

• Drive adherence to the global change and configuration management process.
• Lead process improvement activities.
• Conduct testing of service management tools and write process use cases.
• Review all production changes for compliance with global change and configuration policies.
• Develop modifications and enhancements to global change and configuration policies.
• Provide training on change management and tool utilization.
• Manage the Change Advisory Board (CAB).
• Identify tool improvements for streamlining processes.

Operational Process Analyst

Lead Analyst

Cash and Trade Proc Analyst 1 – Sanctions