Legal Customer Testimonial Manager
RELX
full-time
Posted on:
Location Type: Remote
Location: Remote • Minnesota • 🇺🇸 United States
Visit company websiteSalary
💰 $70,200 - $117,100 per year
Job Level
SeniorLead
About the role
- Develop repeatable processes for identifying, securing, and producing high-quality customer case studies, testimonials, and white papers.
- Conduct interviews with legal professionals, distilling their experiences into clear, engaging, and authoritative narratives.
- Partner with law firm, government, and corporate legal leaders at LexisNexis to ensure diverse representation of customer successes.
- Deliver assets that serve as cornerstone proof points for demand generation, sales enablement, events, and executive communications.
- Establish editorial guidelines and ensure consistent quality, tone, and messaging across all testimonial materials.
- Work with PR, events, and digital marketing teams to amplify customer voices across multiple channels.
Requirements
- Have a JD or impressive experience working in the legal tech space.
- Preferred 10+ years working in legal tech.
- Have Exceptional writing and editing ability with a knack for turning complex legal/technical outcomes into compelling, human-centered stories.
- Be confident in building relationships and interviewing senior legal professionals.
- Skilled at influencing stakeholders to champion customer storytelling.
- Have experience creating case studies, white papers, or testimonial-driven content that has demonstrable impact on sales or brand perception.
- Be adept at cross-functional partnership, able to balance creativity with business needs in a fast-paced environment.
Benefits
- Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
- Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
- Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
writingeditingcase studieswhite paperstestimonialscontent creationstorytellingnarrative development
Soft skills
relationship buildinginterviewinginfluencingcross-functional partnershipcreativitybusiness acumen
Certifications
JD