Onboarding Trainee – Junior Account

Relou RH

Trainee de Onboarding ajudando novos clientes a começarem sua jornada com organização e eficiência. Trabalhando em um ambiente colaborativo com oportunidade de crescimento.

Posted 8/2/2026contractRemote • 🇧🇷 BrazilEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical and detail-oriented capabilities while effectively managing client onboarding and implementation processes. Proficient in utilizing tools like Google Sheets and CRMs to enhance customer service and support continuous improvement initiatives.

Highest-signal resume keywords

Client OnboardingProcess DocumentationGoogle Sheets/ExcelCustomer Service ExperienceCRM Familiarity

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Process DocumentationImplementation TestingData OrganizationAnalytical SkillsDetail Orientation

Soft Skills

Empathetic CommunicationCollaborationExecution OrientationCommitment to DeadlinesEagerness to Learn

Tools & Technologies

Google SheetsExcelHubSpotPipedriveGoogle AnalyticsGoogle Tag Manager

Industry Keywords

Customer SuccessDigital MarketingSystem ImplementationClient Relationship Management

About the role

Key responsibilities & impact

Conduct onboarding for new clients, ensuring each step is completed successfully
Organize information, verify access, and configure tools with full attention to detail
Document processes, keep records up to date, and facilitate communication between teams
Participate in alignment meetings with clients and internal teams
Test implementations and ensure everything works flawlessly before delivery
Support continuous improvements in the implementation process and the initial client relationship

Requirements

What you’ll need

Be analytical, detail-oriented and methodical
Have an execution-oriented profile: organized and committed to deadlines
Enjoy working with spreadsheets, tools, and clear processes
Communicate well and interact with people in an empathetic and collaborative manner
Be eager to learn and grow in customer service and customer success
Will stand out if you have:
Familiarity with Google Sheets/Excel, CRMs (such as HubSpot or Pipedrive), Google Analytics or Tag Manager
Previous experience in customer service, support, or system implementation
Curiosity about digital marketing and technology

Benefits

Comp & perks

Comprehensive training and mentorship from experienced professionals
Collaborative environment with room for learning and fast growth
A relaxed, organized culture focused on doing things well
Opportunity to progress into Account, Customer Success or Project Management roles