Customer Support Assistant – Digital Operations

Relou RH

Customer Support Assistant handling operational support for clients in a dynamic content-focused company. Involves tasks like organizing demands, utilizing tools, and optimizing processes.

Posted 8/1/2026full-timeRemote • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational skills and attention to detail while managing multiple tasks in a fast-paced environment. Proficient in using digital tools like Google Drive and ClickUp to enhance operational efficiency and support content publishing.

Highest-signal resume keywords

Customer ServiceDigital Content ManagementGoogle Drive ProficiencyClickUp FamiliarityStrong Communication Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

OrganizedDetail-OrientedAbility to Manage Multiple Tasks

Tools & Technologies

ClickUpGoogle DriveArtificial Intelligence Tools

Industry Keywords

Digital ToolsContent PublishingOperational SupportWorkflow ManagementDigital Marketing

About the role

Key responsibilities & impact

Provide customer service and operational support to clients;
Organize and track requests using ClickUp;
Update editorial calendars and ensure deadlines are met;
Publish content across digital platforms;
Manage client-submitted materials and the approval workflow;
Send scripts, documents, and necessary information to maintain workflow continuity;
Ensure organization of files and internal processes using Google Drive and other operational tools;
Identify opportunities to improve internal processes, contributing to greater operational efficiency;
Use Artificial Intelligence tools and technology to optimize deliverables and productivity.

Requirements

What you’ll need

Basic knowledge of digital tools and an aptitude for learning new systems;
Familiarity with Google Drive, document organization, and digital administrative routines;
Basic knowledge of ClickUp or willingness to learn the tool quickly;
Strong written and verbal communication skills;
Organized and detail-oriented;
Ability to manage multiple tasks simultaneously;
Interest in digital content, marketing, and technology.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Relou RH Website LinkedIn All Job Openings 1 - 10 employees Founded 2023 👥 HR Tech 💼 Consulting 🤝 B2B HR Tech
Consulting
B2B Relou RH is a human resources services company focused on building strong teams and cultures. Led by Rebeca Louise, the firm provides strategic assessments and consulting in various HR subsystems, targeting businesses in their hiring processes across marketing, technology, engineering, and architecture. The company specializes in recruitment, selection, personnel management, strategic management, training and development, process analysis, and behavioral analysis. Customer Support Assistant – Digital Operations Job not on LinkedIn 🔥 1 hour ago 🇧🇷 Brazil – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🗣️🇧🇷🇵🇹 Portuguese Required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Provide customer service and operational support to clients;
Organize and track requests using ClickUp;
Update editorial calendars and ensure deadlines are met;
Publish content across digital platforms;
Manage client-submitted materials and the approval workflow;
Send scripts, documents, and necessary information to maintain workflow continuity;
Ensure organization of files and internal processes using Google Drive and other operational tools;
Identify opportunities to improve internal processes, contributing to greater operational efficiency;
Use Artificial Intelligence tools and technology to optimize deliverables and productivity. 🎯 Requirements
Basic knowledge of digital tools and an aptitude for learning new systems;
Familiarity with Google Drive, document organization, and digital administrative routines;
Basic knowledge of ClickUp or willingness to learn the tool quickly;
Strong written and verbal communication skills;
Organized and detail-oriented;
Ability to manage multiple tasks simultaneously;
Interest in digital content, marketing, and technology. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Success Analyst 🔥 6 hours ago Thomson Reuters 10,000+ employees 💼 Consulting ⚖️ Legal 🛡️ Insurance Website LinkedIn All Job Openings Customer Success Analyst at Thomson Reuters, building client relationships and providing effective product solutions. Conducting training and improving customer experience metrics in São Paulo. 🇧🇷 Brazil – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🗣️🇧🇷🇵🇹 Portuguese Required Customer Success Analyst 🔥 6 hours ago Thomson Reuters 10,000+ employees 💼 Consulting ⚖️ Legal 🛡️ Insurance Website LinkedIn All Job Openings Customer Success Analyst at Thomson Reuters, focusing on client relationship management and product training. Proactively improving client experience and achieving success metrics. 🇧🇷 Brazil – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🗣️🇧🇷🇵🇹 Portuguese Required Customer Service Analyst – Account Health 🔥 21 hours ago Empregga 1 - 10 🤝 B2B 🎯 Recruiter Website LinkedIn All Job Openings Customer Service Analyst for an international e-commerce company focused on client experience and account protection. Ensuring strategic handling of customer communications regarding Amazon accounts. 🇧🇷 Brazil – Remote 💵 R$2.8k / month ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🗣️🇧🇷🇵🇹 Portuguese Required Customer Service Representative 🕒 3 days ago Freightera Logistics Inc - Website LinkedIn All Job Openings Customer Service Representative supporting clients in freight logistics by managing requests and providing excellent service. Welcoming new clients and resolving shipping issues efficiently and empathetically. 🇧🇷 Brazil – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🗣️🇪🇸 Spanish Required Atendimento ao Cliente I – Receptivo 🕒 3 days ago TeleTech Philippines 10,000+ employees 🤝 B2B 🏢 Enterprise 💼 Consulting Website LinkedIn All Job Openings Customer Service Specialist providing post-sales support and solutions for clients in São Paulo. Maintaining client relationships and identifying new business opportunities in a remote work setting. 🇧🇷 Brazil – Remote 💵 R$1.8k / month ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🗣️🇧🇷🇵🇹 Portuguese Required View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs