Reliato Ltd

Customer Support

• Helping internal and external customers
• Contacting other departments when there is an issue to be solved
• Keeping customer request queues as low as possible
• Customer research (bonuses, deposits, transactions, betting slips, documents, bet calculations)
• Handling customer request queues assigned accordingly to workload
• Having a high knowledge of products offered by the company
• Attending team meetings and activities
• Escalating Technical Issues
• Adhering to the Emergency Procedure;

Junior Customer Support Agent – German Speaking