Reliance Health

Business Intelligence Analyst

• Partner with business and product stakeholders to define analytics needs and translate them into data-driven solutions.
• Design and maintain advanced dashboards and reports that integrate multiple data sources and support strategic decision-making.
• Apply statistical concepts, predictive modelling, and rigorous data analysis to uncover trends, patterns, and opportunities.
• Deliver insights and recommendations to senior leadership, framing data in ways that drive product, business, and operational improvements.
• Lead initiatives to resolve data quality issues, ensure compliance with governance principles, and maintain high standards of accuracy.
• Analyse user behaviour, product performance, and customer feedback to shape product strategies and improve user experience.
• Support adoption of self-service analytics and promote a data-driven culture across the organization.
• Act as a data storyteller, communicating findings clearly to both technical and non-technical audiences.

Senior Business Intelligence Associate

• Work with stakeholders to identify data analytics needs for different business units.
• Use data software tools such as Power BI, Tableau, or similar to develop reports and dashboards.
• Perform complex data modelling and design effective data analysis methodologies.
• Report findings to internal stakeholders and partner with cross-functional (XFN) teams to identify business improvement opportunities.
• Build dashboards, reports, and visualizations to extract and communicate insights.
• Identify and resolve data quality issues.
• Support and train end users on data exploration and self-service analytics.
• Promote a data-driven culture across the organization.
• Perform data profiling to detect anomalies and trends.
• Conduct statistical analysis and apply techniques such as classification, clustering, regression, and time series.
• Ensure compliance with data protection and privacy laws in all analytics processes.