Technical Project Manager – eCommerce Operations

Reli.

. Own cross-functional eCommerce initiatives from planning through launch .

Posted 5/13/2026full-timeCerritos • 🇺🇸 United StatesSeniorLeadWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Own cross-functional eCommerce initiatives from planning through launch
Translate ambiguity into clear scopes, timelines, dependencies, and risks
Surface tradeoffs and capacity constraints early with recommendations
Ensure launches are well-communicated and stabilized post-release
Maintain disciplined execution hygiene (clear DRIs, decision logs, scope control)
Audit cross-team workflows to identify bottlenecks, unclear ownership, and rework drivers
Design and release standardized execution frameworks, SOPs, and planning templates
Define and track measurable process KPIs (cycle time, throughput, rework, escalation frequency, planning accuracy)
Drive early adoption and iterative improvement of new processes
Strengthen governance rhythms and evolve the operating model as the company scales
Deliver concise, executive-ready status updates and risk summaries
Facilitate meetings with clear agendas and documented outcomes
Maintain a reliable single source of truth for plans and decisions
Use AI tools to increase speed and clarity while maintaining quality, judgment, and ownership

Requirements

What you’ll need

Bachelor’s degree in a technical or quantitatively rigorous field
5-8+ years in technical project, program, or operational management roles
Proven experience in independently delivering cross-functional initiatives
Demonstrated experience redesigning workflows or improving operational systems (not solely timeline management)
Strong analytical and systems-thinking ability
Clear written and verbal communication skills
Comfort operating in fast-moving, ambiguous environments
Responsible use of AI tools to enhance execution quality
eCommerce experience
Technical PM, software, data, or automation background
Experience in establishing execution frameworks or operating models
Familiarity with Lean, Six Sigma, or operational excellence methods
PMP or similar certification

Benefits

Comp & perks

Paid Time Off (Vacation, etc.): 15 Days PTO to Start + 1 additional day per year working at Reli.
10 Paid Holidays in addition to PTO
Hybrid Work Schedule
Regular Team Happy Hours/Events
Employer Matching for 401(k)
Life Insurance
Health Care (Medical, Vision, Dental) - Blue Shield PPO or HMO Medical Insurance
Wellness stipend of $260 per month for mental and physical well-being

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementprogram managementoperational managementworkflow redesignprocess improvementanalytical skillssystems thinkingexecution frameworksLeanSix Sigma

Soft Skills

communication skillsanalytical abilityproblem-solvingadaptabilityleadershipcollaborationorganizational skillsdecision-makingfacilitationexecutive communication

Certifications

Bachelor's degreePMP