Reli.

Ecommerce

• Run multiple cross-functional projects end-to-end: scoping, planning, sequencing, and shipping. Anticipate risks before they become blockers. Drive decisions when teams stall.
• Bridge engineering, data, and business stakeholders. Turn vague asks into clear requirements. Make sure everyone leaves the room with the same understanding of what's getting built and why.
• Produce clean, useful project documentation including confluence pages, SOPs, flow diagrams, status reports, that the next person can actually use. Tailor updates to the audience: tactical for the team, signal-only for execs.
• Build trust across Product, Advertising, Supply Chain, Data & Automation, Operations, and People & Culture. Push when needed, listen when needed, and keep momentum without burning relationships.

Technical Project Manager, E-commerce Operations

• Own cross-functional eCommerce initiatives from planning through launch
• Translate ambiguity into clear scopes, timelines, dependencies, and risks
• Surface tradeoffs and capacity constraints early with recommendations
• Ensure launches are well-communicated and stabilized post-release
• Maintain disciplined execution hygiene (clear DRIs, decision logs, scope control)
• Audit cross-team workflows to identify bottlenecks, unclear ownership, and rework drivers
• Design and release standardized execution frameworks, SOPs, and planning templates
• Define and track measurable process KPIs (cycle time, throughput, rework, escalation frequency, planning accuracy)
• Drive early adoption and iterative improvement of new processes
• Strengthen governance rhythms and evolve the operating model as the company scales
• Deliver concise, executive-ready status updates and risk summaries
• Facilitate meetings with clear agendas and documented outcomes
• Maintain a reliable single source of truth for plans and decisions
• Use AI tools to increase speed and clarity while maintaining quality, judgment, and ownership

Technical Project Manager, E-commerce Operations

Technical Project Manager – eCommerce Operations