Senior Site Reliability Engineer

Relevance AI

full-time

Posted on: 10/9/2025

Location Type: Hybrid

Location: San Francisco • California • 🇺🇸 United States

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Senior

AWSEC2GrafanaKubernetesMicroservicesPrometheusSDLCTerraform

About the role

Own SRE establishing best practices, tooling, and culture
Tackle reliability challenges unique to multi-agent orchestration at enterprise scale
Guarantee >99.9% uptime of production systems, ensuring reliability at global scale
Architect and automate AWS infrastructure with Terraform and CI/CD pipelines
Design observability systems across microservices, APIs, and vector infrastructure (metrics, tracing, logging)
Drive down incidents and MTTR through runbooks, alerting, and incident response excellence
Help scale infra to support hundreds of thousands of agents and billions of API calls
Partner with engineering teams to embed SRE principles into the SDLC and shape org-wide reliability strategy
Act as a founding voice in our SF office, influencing product direction and engineering culture

5+ years in SRE/DevOps/Infrastructure roles, with experience in enterprise SaaS environments.
Deep AWS expertise (EC2, ECS/EKS, Lambda, RDS, VPC, IAM).
Proven track record with Infrastructure as Code (Terraform, Kubernetes/EKS, CDK, or CloudFormation).
Hands-on with observability stacks (CloudWatch, Grafana, Prometheus, Datadog).
Incident management experience in production SaaS systems, including on-call, postmortems, and reliability improvements.
**Bonus**: Prior exposure to AI/ML platforms, data-heavy systems, or multi-agent workloads.

Benefits

Tip: use these terms in your resume and cover letter to boost ATS matches.

SREDevOpsInfrastructureAWSTerraformCI/CDKubernetesInfrastructure as Codeobservabilityincident management

leadershipcommunicationcollaborationinfluenceproblem-solving