Relay Commerce

Senior Product Manager, Retention

Relay Commerce

full-time

Posted on:

Location Type: Hybrid

Location: Portugal

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Job Level

Senior

About the role

  • Develop and execute a comprehensive product strategy that aligns with the company's vision and drives significant market impact.
  • Lead the end-to-end product lifecycle, from ideation and customer discovery to launch and post-launch optimization, with a strong focus on go-to-market strategy and execution.
  • Define and prioritize a product roadmap that balances innovation, customer needs, and business objectives, with an emphasis on creating unique value propositions.
  • Collaborate closely with engineering, design, and data teams to translate product requirements into tangible and scalable solutions.
  • Cultivate a deep understanding of the e-commerce landscape, our customers' evolving needs, and competitive dynamics to identify and capitalize on new opportunities.
  • Champion a data-informed culture, leveraging analytics and user feedback to make informed product decisions and measure success.
  • Engage with key stakeholders, including marketing, sales, and customer success, to ensure seamless product launches and effective market positioning.
  • Develop AI-powered and data-driven products, leveraging AI technologies (such as LLMs and ML) and machine learning models to deliver personalized user experiences and enhance product functionality.
  • Maintain a regular cadence of direct customer conversations to gain a deep understanding of customer desires beyond their initial requests.

Requirements

  • 7+ years of proven experience as a Product Manager in a SaaS environment, with a demonstrated history of taking products from initial concept to mass adoption.
  • A strong background in developing and executing successful go-to-market strategies.
  • A solid technical foundation with the ability to comprehend complex software architecture and engage in in-depth technical discussions.
  • A strong and responsible user of LLMs in the product development lifecycle, driving an increased rate of experimentation, validation and prototyping.
  • Experience with machine learning concepts, data products, or a background in data science.
  • An innovative mindset with a methodical approach to product discovery to apply first-principles thinking to uncover unique product value and solve complex problems.
  • Strong business acumen that allows for taking calculated risks to make a significant impact on product direction to drive consistent revenue growth through measured resource investments.
  • Excellent communication and interpersonal skills, with the ability to inspire and lead cross-functional teams, through a clear product strategy and roadmap
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
product strategyproduct lifecycle managementgo-to-market strategyproduct roadmap developmentAI technologiesmachine learningdata analysisSaaSdata productssoftware architecture
Soft Skills
communicationinterpersonal skillsleadershipinnovationbusiness acumencollaborationcustomer engagementproblem-solvingstrategic thinkingadaptability